Parts Counter Representative - Brampton, Canada - Strongco

Strongco

Verified Company

Brampton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Province:
Ontario

Branch:
Brampton

Employment Type:
Full Time

Number of Positions:1

SUMMARY
Strongco Corporation is one of Canada's largest multiline mobile equipment dealers.

Strongco sells, rents and services equipment used in sectors such as construction, infrastructure, mining, oil and gas, utilities, municipalities, waste management and forestry.

Strongco has approximately 500 employees servicing customers from 24 branches in Canada. Strongco represents leading equipment manufacturers with globally recognized brands, including Volvo Construction Equipment, Sennebogen, and Manitowoc Crane.

DUTIES AND RESPONSIBILITIES

Prompt and accurate processing of parts orders
High level of customer service on the Parts counter
Prompt and accurate shipping and receiving
Physical inventory accuracy and daily cycle counts
Answering phone with a high level of service and urgency
Steady cleaning and organizing of warehouse and yard
Prompt ordering from vendors to fulfill customer orders
Filing and processing shipping and receiving documents
Timely processing of returns and credits
Proactive customer contact and telemarketing
Seek out opportunities to increase part sales
Backorder tracking and recovery
Effective inventory management
Insuring a high level of support to the Parts and Service Departments
Timely completion of duties as outlined by the Parts Supervisor
Must participate in the oncall rotation

CORE COMPETENCIES:

Must be proficient with Microsoft computer programs
Must have the ability to multitask
Organize and prioritize work in a fast paced environment
Knowledge of SAP is an asset

EDUCATION/ TRAINING:

Minimum experience in a similar role with an aptitude for customer service and sales.
Knowledge of the heavy equipment industry or a related industry is an asset