Service Administrator - Vaughan, Canada - Plan Group

Plan Group

Verified Company

Vaughan, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SERVICE ADMINISTRATOR

Technical Service
Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast paced work environment? Take the leap and make your mark at Plan Group

As a mechanical
_Service Administrator _you will:

Support Account Executives, Project Managers and field staff to develop and actively maintain customer satisfaction through frequent communication
Manage work orders flow, including the creation, delegation and close out activities of work orders to create accurate invoices
Invoice and billing preparation and reconciliation activities in line with approved work orders for prompt client billing
Maintain and update document control logs and follow through on project management procedures: change orders, asbuilt drawings, close out documents
Manage all incoming time sheets, coordinate any missing work orders before uploading into the system
Manage any discrepancies and revised timesheets as applicable
Issue work order to technicians and close work orders as necessary
Process incoming calls and redirect, forward and take messages as required
Create purchase orders for field materials and equipment
Coordinate equipment, material deliveries and sub trades as required
Related postsecondary education and a minimum of one year mechanical related experience; trade experience a definite asset.
Proficiency in Microsoft Office, MS Project and Excel; experience with SAP and SalesForce is an asset.
Strong communication and organizational skills.
Proven ability to manage multiple simultaneous priorities.