Lead Supervisor - Toronto, Canada - Coach
Description
The successful individual will leverage their proficiency in Sales to...
- Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate
- Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
- Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive longterm relationships with existing customers
- Develop product knowledge skills and remain aware of current collections that are instore and online; cascade and train information to the broader team
- Deliver renowned and authentic service that creates a Modern Luxury customer experience
- Act as a liaison between associates, customers, and store management; Share and communicate business successes and opportunities
- Hold store keys and perform some daily manager responsibilities
The accomplished individual will possess...
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
- Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- High school diploma or equivalent; college degree preferred
- 35 years of selling experience in a luxury retail environment or similar; has developed a clientele and uses their client book to achieve individual sales goals; proven ability to create strategies and delivers results
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