Product Owner - Toronto, Canada - Scotiabank

Scotiabank
Scotiabank
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
Requisition ID: 191731

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Purpose of Job:


Working within Global Risk Management (GRM), the Senior Manager, Operational Risk Systems & Analytics contributes to the overall success of Global Operational Risk (GOR) by ensuring technology solutions, process and digital enhancements, and change management strategies are delivered in assist of the team's business strategies and objectives.

This role ensures that all activities conducted are in compliance with governing regulations, internal policies, and procedures.


Responsibilities:


  • As a Product Owner (PO) leads the design, development and delivery of Operational Risk technology solutions that meet business objectives.
  • Gather and refine specifications and requirements received from GOR Pillar Leads, aligned with the Operational Risk Management Framework and Program Methodologies.
  • Performs any necessary data mapping and documents information flows to assist specific business requirements.
  • Align with IT&S to execute testing plans and overall release management plans.
  • Oversee IT deliverables, formalizing that the requirements are achieved per user expectations.
  • Actively participates in enterprise PO forums to collaborate planning and prioritization activities to enable technology changes.
  • Leads the development and implementation of change management strategies to maximize user adoption while minimizing barriers with GOR systems.
  • Manage communication with business partners and effectively inform with the technology groups as well as users throughout the Bank.
  • Plan, develop, organize, and align delivery of system training and knowledge transfer to user communities.
  • Develop and manage improvements that will increase benefit realization, value creation, ROI and the achievement of results and outcomes.
  • Develop and manage key performance indicators for the timeliness and effectiveness of system enhancements.
  • Identifies and implements continuous process improvements and digital design enhancements to improve user experience and ensure effective endtoend customer processes.
  • Recommend improvements to existing processes to assist data analytics, including data collection in Source systems
  • Champions a customerfocused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Comprehends how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
  • Builds a highperformance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; informing vision/values/business strategy; and managing succession and development planning for the team.

Job Requirements:


  • Receives direction from the Director while following Bank policies and procedures, addressing routine GOR system servicerelated matters independently, keeping management informed, and escalating problems in a timely manner.
  • General knowledge of the Banks' operating environment and organization structure is required.
  • Maintain awareness of regulatory requirements and industry best practices in operational risk.
  • Has a solid understanding and working experience of systems development techniques (e.g., Waterfall & hybrid and/or full Agile), including requirements/user story specification and testing methodologies.
  • Experienced in leading requirements gathering sessions with business stakeholders, documenting detailed requirements, and conducting requirements review sessions with business and technology partners.
  • Strong communication and presentation skills complemented by solid problemsolving skills
  • Growth mindset with noetic curiosity, proactiveness and passion for continuous learning
  • Solid social skills with the ability to build judicious relationships and influence stakeholders
  • Ability to present complex information in a simplified way to various audiences
  • Experience in creating and implementing endtoend customer processes, identifying barriers and solutions
  • Bachelor's degree or higher and a minimum of 7+ year's relevant functional and/or technical experience
  • Fluency in Spanish is an asset
Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas


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