Admissions Officer and Analyst - London, Canada - Western University

Western University

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Classification & Regular Hours:

Hours per Week: 35

Salary Grade: 14

About Western:

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us:

Western English Language Centre (WELC) develops and delivers a range of English language programs that support international student success and contribute to the internationalization goals of the university.

Responsibilities:

Qualifications:

Education:

Bachelor's degree in communications or public relations, some undergraduate courses in finance and accounting

Experience:

3 years experience providing administrative support and customer service in a postsecondary environment
Experience in student recruitment, admissions or financial services is preferred
Experience using Salesforce Client Relationship Management (CRM) software preferred

Knowledge, Skills & Abilities:

Knowledge of postsecondary programs similar to WELC
Ability to collect and analyze data in an objective manner to make appropriate decisions and recommendations
Ability to make decisions and recommendations that are clearly linked to the organization's strategy and goals
Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
Detailoriented with an ability to process information with high levels of accuracy
Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community
Verbal communication skills to translate information into easily understood terms, summarize information, and provide a rationale for action
Ability to establish rapport with people from diverse backgrounds
Ability to work within a flexible schedule to accommodate the University's events and activities
Ability to multitask and maintain an organized and effective personal work environment
Selfdirected, and comfortable exercising discretion and independent judgment in a fast

- paced environment

Ability to work in a manner that models best practices in confidentiality standards
Intermediate computer skills in Microsoft Office Suite, proficiency with Outlook mail merge or alternative campaign software preferred
Ability and willingness to stay abreast of technological developments
Familiarity with University policies and procedures preferred

Western Values Diversity:

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.