Food & Beverage Server (Part-time) - Pickering - Great Canadian
Description
Pickering Casino Resort & Casino Ajax are seeking a Part-time Food & Beverage Server
Under the general direction of Food and Beverage Supervisor, this position is responsible for providing food and beverage service with an upbeat and positive attitude.
- Provides exceptional customer service to all internal and external customers in an upbeat, positive and professional manner;
- Demonstrates thorough knowledge of all food and beverage items available;
- Processes all cash and credit card transactions utilizing the P.O.S. system;
- Ensures accurate cash handling and balancing of sales and/or cash float at the end of the shift;
- Takes food and beverage orders from guests in a friendly manner and provides recommendations to guests on menu specials;
- Delivers food and beverage items to guests from the bar and kitchen in a prompt manner;
- Welcomes and greets guests; answers general inquiries relating to food, beverages and other restaurants on the premise;
- Cleans tables, clears dishes, empties and properly wiped down;
- Ensures tables and chairs are setup and organized in section;
- Maintains a clear service areas and stocks shelves as required;
- Assists other coworkers as need and/or as requested;
- Performs preventive maintenance and cleaning of food and beverage equipment as required;
- Adheres to all AGCO, GCGC, departmental and HR policies as they relate to functions of the role;
- Ensures compliance with licensing laws, health and safety and other statutory regulations.
Successful applicants will demonstrate the following qualifications:
- Minimum one (1) year relevant experience in a high-volume environment
- High School Diploma or equivalent working experience;
- Valid Smart Serve Certificate required;
- Previous cash handling experience required, P.O.S system experience an asset;
- Previous restaurant experience in a casino environment is an asset;
- Excellent interpersonal, teamwork, customer service and communication skills;
- Peoplefocused and demonstrate a strong commitment to providing exceptional customer service.
- Proactive and solution oriented with a drive to succeed;
- Demonstrate strong initiative, active listening and teamwork skills
- Maintain a positive working relationship with fellow employees and management as part of a team
- Ability to multitask and work under pressure in a fastpaced environment;
- Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
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