Program Associate - Waterloo, Canada - City of Waterloo

City of Waterloo

Verified Company

Waterloo, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Program Associate (Part Time/Casual):

Position Description:

The Program Associate assists with the monitoring and delivery of programs and activities for all ages within Recreation and Community Programming at the City of Waterloo, such as sports, fitness, and leisure programs.

This position aims to create an enjoyable experience for customers and requires the ability to serve as a positive role model for participants and other staff.

Rate of Pay:
$17.70 per hour

Term of Employment:
This is a fixed-term employment opportunity until December 31, 2023.

Work Location:

This position will work at a variety of facilities including RIM Park Manulife Sportsplex & Healthy Living Centre, Waterloo Memorial Recreation Complex & Community Pavilion, Albert McCormick Community Centre, and Moses Springer.

Hours of work:

A schedule is established at the beginning of each season (up to 24 hours/week), though flexibility may be required depending on operational and staffing needs.

This position requires evening and weekend availability.

_Please note that this position requires access to reliable transportation as work hours may be outside of public transportation operations.

_

Accountabilities:

Monitor Recreation and Community programs and activities for a variety of participants including children, youth, adults, and seniors
Support participants with basic instructions and ensure participants behave in safe and cooperative manner throughout activities and programs
Assist with tournaments and special events as required
Provide excellent customer service to program participants through direct interactions and engagement
Prepare, setup, and takedown of equipment and supplies required for activities Ensure that facilities and resources assigned for activities are maintained and ready for use
Maintain a clean, safe environment and identify and report any safety hazards or damage to equipment or the facility
Work cooperatively with other City staff and other partners to ensure successful delivery of programs
Assess and respond to incidents, problems, and emergencies as required in accordance with policies and procedures
Provide routine activity summaries and document incident reports if required
Other duties as assigned

Required Qualifications:

Some secondary school education or equivalent
Six (6) months experience monitoring or participating in community programming or recreation leagues
Experience working with various age groups and familiarity with municipal recreation departments or outdoor parks operations is an asset
Exceptional customer services skills with ability to deal cooperatively, efficiently and effectively with coworkers, customers, and user groups
Ability to communicate effectively, both verbally and in writing
Must be able to perform physical duties of the job including standing and walking for prolonged periods, lifting, and moving equipment
Working knowledge of computer programs, including MS Word, Excel, Outlook
Standard First Aid with CPR C certification recognized by the Workplace Safety Insurance Board (WSIB) required or to be obtained at own expense within first month of employment
A satisfactory police Vulnerable Sector checked will be required as a condition of hire

Driver's licence:

Program Associates assisting with some summer sport league programs may be required to operate a City of Waterloo vehicle to transport equipment which will require a valid MTO 'G2' or 'G' class driver's licence in good standing with driver's abstract acceptable to the City.

We've Got You Covered
The City of Waterloo strives to be an employer of choice for strong talent dedicated to serving our community, and offer the following:

Flexible work schedules to support and nurture work-life balance;
Competitive wages and option to enroll in the OMERS pension plan upon meeting eligibility requirements
A staff team dedicated to fostering and advancing action to support the organization's ongoing commitment to Indigenous Initiatives, Anti-Racism, Accessibility and Equity;
Compassionate and caring organization that promotes and embraces a culture of health, safety and wellness;
Strong commitment to providing and maintaining a psychologically safe workplace that is respectful, inclusive, and where all individuals are valued;
City of Waterloo Staff Recreation Pass;
So much more

Attachments:
Supplementary Interview