Manager Corporate Communications - Toronto, Canada - BMO Financial Group
Description
100 King Street West Toronto Ontario,M5X 1A1
Works collaboratively with business/group and stakeholders to assess communications needs, recommend communications plans & solutions, secure necessary approvals, and create/deliver communication solutions that effectively support and address communications needs.
Delivers high quality communications solutions that target audiences can easily access, understand and action that are alignment with company standards.
- Acts as a trusted advisor to assigned business/group._
- Influences and negotiates to achieve business objectives
- Recommends and implements solutions based on analysis of issues and implications for the business._
- Assists in the development of strategic plans.
- Identifies emerging issues and trends to inform decisionmaking.
- Makes recommendations and solves problems to ensure communication solutions are implemented.
- Leads the communications strategy planning process bringing strategic, professional communications counsel, planning and direction to leaders.
- Develops strategies and tools to measure, analyze and report on the effectiveness of communications initiatives.
- Monitors and tracks performance, and addresses any issues.
- Makes recommendations for improvements based on insights.
- Leads the execution of communication solutions; assesses and adapts as needed to ensure quality of execution.
- Leads business/group change management activities from a communications perspective.
- Assesses communications requests to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities.
- Gathers content from multiple sources and develops communications for various vehicles including leadership messages, intranets, town halls, newsletters, video, presentations and new social media.
- Identifies and liaises with the stakeholders about opportunities for communications to other groups (e.g. customers, media, etc.) to increase communication effectiveness and alignment.
- Assists and/or leads planning, development and execution of events and conferences.
- Acts as lead communications role in coded/confidential projects.
- Reviews progress to plans and escalates complaints, issues and concerns.
- Recommends, develops and executes communication plans and solutions based on an understanding of the business strategy and stakeholder needs, and in alignment with an overarching communication strategy.
- Provides communications advice and guidance to assigned business/group, on communication principles/programs/approaches, on effective ways to communicate (e.g. message development, vehicle selection, etc.), and on implementation of solutions.
- Proactively collaborates with internal and external stakeholders to provide business context in the design, development and implementation of communication solutions.
- Leads or participates in defining communication plans designed to positively influence or change behaviour; develops tailored messaging; identifies appropriate distribution channels.
- Reviews material to ensure it complies with relevant quality standards, including translation requirements.
- Coordinates, distributes and publishes communication solutions.
- Recommends improvements, changes, additions or deletions of communication content and the vehicles/platforms/tools/technology as necessary, and coordinates with partners to ensure content is uptodate and relevant.
- Stays up to date on company and industry trends by forming and fostering relationships with employees across the company, so as to identify newsworthy items for communication and dissemination.
- Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders.
- Actively looks for opportunities for continuous improvement of communications processes and procedures, and participates/leads communications continuous improvement initiatives.
- Focus is primarily on business/group within BMO; may have broader, enterprisewide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles nonroutine situations.
- Broader work or accountabilities may be assigned as needed
Qualifications:
- Typically between 7 years of relevant experience and postsecondary degree in in Communications, Public Relations, Journalism or a related field of study or an equivalent combination of education and experience.
- Writing & editing skills
- Indepth.
- Uses a straighttalk and storytelling approach for communications.
- Ability to take technical and complex information and distill it to key messages that make sense for the audience.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
- Verbal & written communicatio
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