System Administrator - North York, Canada - Healthy Planet

Healthy Planet

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities Troubleshoot technical issues in a timely manner (software, networking, occasional hardware issues, performance issues, etc) Analyze data (logs, traces) to identify problems and recommend solutions Ensure the quality of support requests by filtering out erroneous or incomplete requests to ensure that only genuine support issues are escalated Maintain concise records and prepare activity/status reports Provide adhoc training when necessary Support and strengthen customer satisfaction, revenue and profitability of eCommerce through management of ongoing directtocustomer business Work closely with eCommerce product teams to define a compelling product, a path to market and evangelize that vision within the team and across the company Maintain fulfillment and vendor relationships necessary to provide an excellent product fulfillment experience for the company Support site search optimization, external search engine optimization ('natural') and paid search marketing Support site operations (including all site changes and hosting) to ensure eCommerce growth, profitability and customer satisfaction Assist with the installation of new hardware and software and help train employees on its use Coordinate the needs of inhouse IT experts and remote employees, vendors and contractors Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction

Expected Technical Skills

Must Have:
Hands on Microsoft SQL Server and.
Net Environments SQL Scripting, Data Modeling, SSIS, SSRS Solid expertise in PHP and C/AL Development Strong understanding of OMNI Environment on at least one specialized platform Mobile App Development Understanding of Digital Marketing and Social Media Integration Strong understanding of Point of Sale System in a Retail Environment Extensive QA Experience Understand existing source code, reutilize and provide further enhancement Microsoft Dynamics NAV POS Development in a Retail Environment

Good to Have:

Magneto Development Experience Extensions & Front-End LS Nav, LS Retail, LS OMNI Working knowledge of analytics implementation (Google Analytics etc) Application Server-

Side Development:
PHP, , ASP Classic, WCF, Web Service, MVC, Web API, Visual Basic, COM/COM+ Application Client-

Side Development:
JavaScript Frameworks, Bootstrap, HTML, CSS Strong Report Designing Skills using SSRS & Crystal Report Must have 35 years of experience of ERP & ecommerce systems preferably in a retail environment

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What You Bring:

Strong planning, time
management and organizational skills
Willingness to learn, teach and develop the department
Ability to think critically and analytically in a faced past environment
Excellent interpersonal and leadership skills
Creativity and the ability to think outside of the box
Ability to coach individuals
Knowledge in EMV and contactless technologies

Experience in RS232 and USB communication issue troubleshooting Experience in TCP/IP, TLS and SSL communications, understanding and troubleshooting

What We Offer Awesome work environment and company culture Medical Benefits and flex spending account for Fulltime employees Goodlife Corporate membership Employee discounts Internal opportunities for advancement