Sales Representative - Verdun, Canada - CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

Verified Company

Verdun, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req Id: 411019

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers.

We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

Name and description of the hiring department:

Job Duties / Accountabilities:

Promote regular client interactions while proactively engaging short and long term sales and retention discussions with client
Achieves assigned revenue target by developing new and repeat client business from within an assigned client base
Able to implement inbound/outbound sales and retention strategies to cover customer base and meet revenue targets
Ability to successfully partner and network with internal and external partners to provide advanced customer solutions
Ability to balance and meet individual, franchise, and team targets
Develops, modifies and implements individual sales and retention strategy to meet assigned revenue target
Manage a verticalized account base retain, reinvest and grow Service and Product revenues
Prepare, present and update business plans several times per year
Liason with back office support groups to execute top quality customer experience
Ability to issue contracts and maintain high level quality /accuracy rate

Essential Qualifications / Competencies:

Strong sales skills
Ability to create excellent relationships with customers over the phone and in person
Strong organization, planning and time management and followup skills are critical ability to work in both queue and nonqueue environment during day
Excellent verbal / written communications skills to clearly expose solutions to our business customers
Active listening and attentive to client's needs
Funnel Management Skills forecast / analyze sales and revenue trends
Account Management experience
Knowledge and understanding of complex portfolio (for example; Bell mobility solution, Bell Total Connect, Internet, etc.)
Bilingualism required: Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position

Preferred Qualifications / Competencies:

Experience and demonstrated success within a sales environment
GED or equivalent of post high school diploma as a minimum (University degree preferred)
Business products / market knowledge related to telecommunications
Knowledge of IP concepts and components of the IP network
Previous account management experience

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Union

Job Status:
Regular - Full Time

Job Location:1 Alexander-Graham-Bell, Verdun (Quebec)

Flexible work profile:
Mobile

Application Deadline:05/12/2023

Created:
Canada, QC, Verdun

Bell, one of Canada's Top 100 Employers.