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    Food & Beverage Supervisor - Arlington Hotel - Paris, Canada - Carmen's Group

    Carmen's Group
    Carmen's Group Paris, Canada

    1 week ago

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    Description
    The Arlington Hotel is a boutique, historic hotel in the heart of Paris, Ontario. With decades of celebration, indulgence, and retreats from the everyday, the Arlington Hotel's lasting memories create the perfect setting for the next great story. The Arlington Hotel is a part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.

    Our Food & BeverageSupervisor ensures the guest experience created is aforever lasting memoryby providing an elevatedexperience. They also ensureour team is supported, encouraged to succeed, and promote our inclusive and fun culture.

    OUR AWARDS:
    • Great Place to Work Certified – 2022, 2023, 2024
    • Most Trusted Executive Teams – 2023
    • Best Places to Work in Hospitality & Retail – 2023
    • Best Places to Work in Canada – 2024
    • Best Workplaces for Women – 2024
    • Best Workplaces for Mental Wellness - 2024
    YOU WOULD HAVE THE OPPORTUNITY TO:
    • Create a memorable experience for our guests, remaining attentive to their needs at all times
    • Oversee execution of special events as well as restaurant service through industry leading service practices, including menu execution and food quality, overall experience, and ensuring guest feedback is received
    • Assist the Food & Beverage Manager with team member relations including recruitment, training, scheduling, coaching, and recognition
    • Work with the Food & Beverage Manager and Executive Chef to implementnew menu items and cocktails for special events, seasonal menu changes and featured holidays; utilizing customer metrics and market research to increase bookings and drive revenue
    • Supervise and coachall service and banquet team members by demonstrating superior customer service skills and living our purpose, vision, and values
    • Rectify any guest issues as needed
    • Assist with ordering of bar and event décor inventory items
    • Assist the team in the set-up & décor of special events at the Arlington Hotel & River's Edge with a high attention to detail, ensuring proper set-up in accordance with the BEO
    • Develop strong relationships with guests and employees by maintaining a regular presence on the floor during key times
    • Responsible for maintaining a safe and healthy work environment, ensuring compliance with food safety, health & safety, and AGCO standards at all times
    POSITION REQUIREMENTS:
    • Post-secondary education in hospitality or a related field an asset
    • Excellent leadership, communication and organizational skills
    • 2-3 years' experience in the hospitality / tourism / restaurant industry is required, preferably in a supervisory capacity
    • Smart Serve Certified
    • Experience using Microsoft Suite, Open Table, and POS systems
    • Ability to build rapport quickly with guests
    • Able to work on a variable schedule including days, evenings, holidays, and weekends
    WHAT CAN WE OFFER?
    • Competitive salary & benefits package
    • Gratuity program
    • Personal Wellness program
    • Group RRSP matching program
    • Worldwide Hotel Discounts
    • Regular team building and wellness events
    • Staff recognition, years of service rewards
    • Fun, collaborativeand innovative team environment
    • Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
    Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, and the Arlington Hotel & River's Edge.We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

    Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Cultureupon scheduling your interview.

    #J-18808-Ljbffr
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