Technician- Advanced - Hamilton, Canada - Bell Canada

Bell Canada

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req Id: 406296

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell's network for our residential and business customers.

Name and description of hiring department:

The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Main Job Duties / Accountabilities include:

Install, maintain and repair different telecommunication equipment for the Voice, Internet and IPTV markets for business customers in accordance with established practices
Respond to customers' needs and inform them on the utilization of different equipment or services
Escalate events beyond their control to support teams
Build relationships and interact with clients and various groups within Bell Canada
Perform functions efficiently
Keep up with emerging telecommunication technology
As necessary, agree to undergo a background security check to meet a customer's clearance requirement.

The Ontario Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Essential Qualifications / Skills:

A college diploma in electronics or telecommunications, or equivalent work experience
A college diploma in electronics or telecommunications, or equivalent work experience
A minimum of a high school diploma
Fluent in English
Hold a valid driver's license
Class G or G
Possess good manual dexterity and able to work with different hand tools
Capable to lift and carry heavy weight
Capable to climb telephone poles and/or climb and carry ladders
Capable to kneel and bend and work in areas with restricted movement
Capable of differentiating coloured wires (colour code)
Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment
Intermediate knowledge of the outside plant
Intermediate knowledge of telecommunications
Intermediate knowledge of the IP network
Intermediate knowledge in computer fundamentals and ability to configure routers
Intermediate knowledge working with IPTV installation and repair
Intermediate knowledge with installation/repair of business voice and internet technologies
Basic knowledge with FTTB installation and repair
Intermediate knowledge with installation and repair of LCL circuits
Ability to act with a focus on customer satisfaction
Ability to communicate clearly and concisely, both orally and in writing

Working Conditions:

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Union

Job Status:
Regular - Full Time

Job Location:
Canada : Ontario : Hamilton

Flexible work profile:
Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline:01/10/2023

All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.

Created:
Canada, ON, Hamilton

Bell, one of Canada's Top 100 Employers.