Text Data Analyst - Toronto, Canada - Autodesk

Autodesk
Autodesk
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description
Job Requisition ID #

  • 23WD68627
Text Data Analyst

  • French translation will be available soon La traduction française sera bientôt disponible_
Position Overview


Are you fascinated by the mysteries hidden within unstructured data? Do you enjoy the challenge of making sense out of chaos? Autodesk is seeking a talented Text Analyst to join our team of passionate customer insights analysts.


Working within the Customer Insights and Success Experience Team, you will be responsible for mining a vast array of unstructured customer feedback sources such as social media posts, web content, and open-ended survey feedback to extract valuable insights for the organization.

You will also be collaborating with organizations across Autodesk to ensure models are relevant and insightful. If you are a data detective who loves analyzing complex, unstructured data sets and turning them into actionable insights, we want to hear from you


Responsibilities:


  • Collaborating with crossfunctional teams to identify business requirements, create data models, and develop analytical strategies to deliver insights
  • Building text analytics models to extract insights, patterns, trends, and correlations from unstructured data sets
  • Analyzing and interpreting unstructured data from various sources including social media posts, customer feedback, and other textbased data sets
  • Communicating insights and findings to stakeholders in a clear and compelling manner
  • Designing and implementing quality assurance and validation procedures to ensure the accuracy and reliability of text models
  • Providing guidance and support to other team members who may use text analytics insights to inform their work
  • Staying up to date with industry trends, tools, and best practices related to text analytics
Minimum Qualifications- Bachelor's degree Proven experience working with unstructured data sources.

Strong analytical and critical thinking skills- Experience with text analytics tools, preferably Qualtrics Text iQ, Qualtrics XM Discover, formerly Clarabridge.

Python, DataMiner also an asset- Knowledge of machine learning algorithms and statistical analysis techniques- Excellent communication skills, both written and verbal, with the ability to translate technical concepts to non-technical stakeholders- Strong problem-solving skills and ability to work independently and as part of a team- You have a customer mindset - you can easily put yourself in the customer's shoes and represent their point of view back to other team members- You understand the value of collaboration - you have exceptional communication skills and are an attentive listener who is open to new ideas and respectful of differing opinions and perspectives- You crave creative challenges - you see problems as opportunities to solve.

You are naturally curious and are constantly pushing to understand the "why"- You get stuff done - you know when it is time to turn from ideation to execution, and you do it flawlessly and with enthusiasm and attention to detail- You bring data to the debate - you love data-wrangling and delving into new datasets and recognize that a data-backed set of insights will lead to better recommendations and decision making


At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world.

Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.

We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

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