Client Success Manager - Toronto, Canada - Pacston

Pacston
Pacston
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Ideal applicants should be able to work 40 hours every week.


Job Duties and Responsibilities:

  • Learn the Case Management System used by the company to be able to communicate effectively with incoming inquiries
  • Learn to identify clients' needs in order to recommend the appropriate service or direct them to the relevant team
  • Provide accurate, valid and complete information by using the right tools/methods
  • Be able to process forms, applicants, or requests

Required Qualifications:

  • Excellent customer service and communication skills
  • Strong attention to detail
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Adaptability and flexibility in order to deal with different customers and needs in a short period of time
  • Demonstrated professional demeanour
  • Excellent multitasking and time management skills
  • Have a BA degree
  • Relevant internship or work experience as assets

Benefits:

We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves and paid holidays.

  • Health, dental and vision insurance (the employer covers 100% of the monthly premium for the employee)
  • Paid leaves annually
  • Paid holidays Annual salary adjustment


Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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