Temporary Dining Room Attendant - Sherwood Park, Canada - Heartland Housing Foundation

Heartland Housing Foundation

Verified Company

Sherwood Park, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Operating 12 facilities including seniors' lodges, apartment buildings, and an affordable family housing complex, Heartland Housing Foundation is known as a strong, collaborative organization and a leader in the social fabric of the region.

At Heartland Housing Foundation we are committed to our culture of service and excellence as we continue to serve the people of our communities.

Position Summary

The Dining Room Attendant (DRA) is a front line member of the Food Services team and is primarily responsible for providing consistently high levels of quality customer service to residents and guests by providing prompt and efficient meal service.

DRA's will provide breakfast, lunch and dinner meal service by ensuring that the dining room is in clean, sanitized, tables are set and that food is served in accordance to our set guidelines and task lists.

Responsibilities
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Dining Room Service_

Prepare the dining room for meal service by setting tables, preparing condiments and hot beverages and ensuring all equipment is ready for use
Provide meal service support to residents by assisting with describing menu options, taking order and serving beverages and food to residents as defined by Heartland Housing Foundation's (HHF) guidelines and standards
Greet residents upon arrival and complete a wellness check or followup with housekeepers to complete a wellness check for residents who were absent for the meal service
Monitor and replenish food amounts during meals and snack times throughout the day
Upon the completion of the meal service the DRA is responsible for ensuring the dining room including, tables, chairs, equipment, floors, etc. are cleaned, sanitized and polished and ready for the next meal service
Cleaning and sorting of dishes, utensils, silverware, pots, pans etc. by handwashing and/or using the dishwasher, if required as part of your task list
Provide assistance to other members of the dining room and kitchen as required

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Operational/Administrative Responsibilitie_
s

Be an active member of the Food Services team by communicating daily with the Chef, Cook and/or Baker regarding daytoday food service operations, food preparation, efficiencies, faulty equipment, requirement of tools and supplies needed within the kitchen and dining room areas

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Health, Safety and Environmental Stewardship_

Support and abide by all safety management systems and promote a safety culture throughout the organization
Respond to emergency situations as they arise and provide appropriate followup and documentation as required
Adhere to all manufacturer guidelines and safe work practices when using equipment
Use Personal Protective Equipment and follow universal precautions
Participate in worksite inspections, health & safety meetings and committees as required
Contribute to the organization's commitment to improving its impact on the environment through daytoday operations and seeking innovative ways to be a greener organization

Undertake the performance of other assigned duties, including those specified on Job Task Lists, as required

Requirements:

High School Diploma is preferred
One (1) year of previous experience in a customer service and/or food service environment is preferred
Strong desire to work in senior's housing
Completion of a current and acceptable criminal records check for the vulnerable sector as required by the Protection for Persons in Care Act and the Accommodation Standards and Licensing Act is mandatory
Attainment of a Food Safety Certificate is required
Basic working knowledge of Microsoft Word, Outlook and internet usage is preferred
First Aid and CPR certification may be required

Hours