Service Technician - Pointe-Claire, Canada - Ingersoll Rand

Ingersoll Rand

Verified Company

Pointe-Claire, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

This position is responsible for the installation, repair and test of Hibon products in the plant as well as at customer locations and to support manufacturing processes with technical feedback as well as physical assembly of Blowers, Pumps and vacuums.

This position will require frequent travel for domestic and international customers.
ESSENTIAL FUNCTIONS

Performs onsite maintenance, installation, repair, and testing of Hibon products according to safety operations.
Defines working procedures, selecting tools and materials required to complete the task at hand and being in compliance with all safety practices and guidelines
Takes responsibility for the safe handling of large heavy equipment (up to 35 tons).
Employs applicable safety procedures, drawings, diagrams, schematics (pneumatic, hydraulic and PLC), quality control documents & local policies.
Performs all work in accordance with all established safety policies and procedures at customer site.
Detects any unsafe conditions and potential hazards and provide workable procedures to remove the condition or minimize the hazard.
Demonstrates acceptable attendance per policy as a minimum but denotes extreme consideration for customer scheduling and needs as an essential function of this position.
Provides elevated level of customer service by dealing tactfully with customers and coworkers.
Prepares and submits written field service reports, including records of expenses, data log sheets, parts return lists, replaced materials and any other item applicable to every specific project.
Checks work to applicable engineering drawings and requirements, ensuring conformance to prescribed tolerances and standards.
Serves as "expert" resource with full knowledge regarding installation, repair procedures, balancing and functioning of blowers. May train new employees and mentor coworkers; shares knowledge gained by experience.
Travels by air or land (driving an assigned company truck) to customer sites.
Adapts the work schedule with corresponding overtime as needed.
Performs all other duties as assigned

QUALIFICATIONS:

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Experience Required:

Be mechanically inclined, selfmotivated and able to work without supervision.
Additional job training on the assembly of blowers may be required upon request.
Ability to read and interpret engineering drawings, PLC diagrams, work instructions, safety instructions, operates forklift and overhead crane.
Have demonstrated crane and rigging experience, knowledge of rigging and lifting equipment as well as parts that do not have a center of gravity that is easily identified.
Must have knowledge of Microsoft Office Products and good computer skills.

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Must be able to travel at any time to perform service for both domestic and international customers (have a valid passport)
:

Between two to five years field service experience is desirable.

EDUCATION/TRAINING REQUIRED:

High School Diploma, or equivalent.
University courses completed (Mechanical, Pneumatics, PLC, Hydraulics, is a plus).
Experience substituted for education.

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The incumbent of this position is responsible for installing, repairing and testing Hibon products in the factory as well as at customer sites and supporting manufacturing processes by providing technical information and performing physical assembly of the blowers, pumps and boosters.

This position requires frequent travel for domestic and international clients.
ESSENTIAL FUNCTIONS

Carry out maintenance, installation, repair and testing of Hibon products on site while respecting safety instructions.
Define work procedures, select tools and materials necessary to complete the task at hand and comply with all safety practices and guidelines.
Assumes responsibility for the safe handling of large, heavy equipment (up to 35 tons).
Perform all work in accordance with all safety policies and procedures established at the customer's site.
Detects any hazardous conditions and potential hazards and provides feasible procedures to eliminate the condition or minimize the risk.
Demonstrate acceptable attendance in accordance with current policy, at a minimum, but demonstrate extreme consideration for customer schedules and needs, which is an essential function of this position.
Provide a high level of customer service by dealing tactfully with customers and colleagues.
Prepare and submit written field service reports, including expense reports, data sheets, parts return lists, materials replaced and any other items applicable to each specific project.
Checks work against technical drawings and applicable requirements, ensuring it conforms to prescribed tolerances and standards.
Serve as an "expert" resource with complete knowledge of installation, repair procedures, balancing and operation of blowers. He can train new employees and supervise colleagues; he shares the knowledge acquired through