Customer Service Clerk - Woodbridge, Canada - Euro-Ornamental Forgings Inc.
Description
Work Term:
Permanent
- Work Language: English
- Hours: 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Work setting:
- Retail/wholesale establishment/distribution centre
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Sell merchandise
- Advise clients on advertising or sales promotion strategies
- Answer clients' inquiries and provide information
Computer and technology knowledge:
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Security and safety:
- Bondable
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Standing for extended periods
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Dependability
- Quick learner
Screening questions:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits:
- Stocks/shares
Long term benefits:
- Group insurance benefits
- Life insurance
Other benefits:
- Free parking available
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