Mobile Mortgage Specialist I - Toronto, Canada - TD Bank
Description
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
Job Description:
The Mobile Mortgage Specialist (MMS) is accountable to provide service / sales support and expert advice on RESL products to new and prospective customers.
CUSTOMER- Identify client life and financial goals, potential barriers, provide recommendations, and ongoing relationship / portfolio management- Requires broad general knowledge of all other products in order to identify cross-sell opportunities and/or refer customer to internal Bank partners- Provide ongoing comprehensive reviews of clients financial circumstances and create long-term relationships by providing financial planning expertise and ongoing services.
SHAREHOLDER- Contribute toward the achievement of sales and business development objectives by meeting or exceeding individual monthly sales targets of home financing products, investments and services- Proactively promote TD's image within the business community through participation and leadership in community business groups, professional networking events, initiatives, fundraisers, etc.
EMPLOYEE / TEAM- Participate fully as a member of the team, promote service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest- Support the team by continuously enhancing knowledge/ expertise in own area and participate in knowledge transfer within the team and business unit- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques- Actively participate in the performance management process in support of own personal and professional development objectives, including coaching sessions- Contribute to a fair and positive working environment that supports a diverse workforce- Participate in team meetings, employee surveys, action planning, and training sessions- Contribute to the success of the team by willingly assisting others in the completion of assigned duties, provide training, coaching and/or guidance as appropriate.
BREADTH & DEPTH:
- Professional role with a focus on providing business development, customer relationship management and/ or sales advisory support within their own area of specialty
- Specialized knowledge and understanding of all types of RESL products i.e. mortgages and Flex Lines, services, features and be able to provide expertise on both traditional and specialized deals
- Understands key business and customer
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