Dispensary Sales Associate - Port Colborne, Canada - True North Cannabis Company
Description
True North Cannabis' Budtenders role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis.
As a budtender you are passionate about cannabis and stay on top of industry news.
You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful dispensary experience.
Budtenders will provide guidance and educate customers about cannabis products, so all True North's guests will have a safe and enjoyable cannabis experience.
KEY RESPONSIBILITIES:
- You will Confidently represent True Norths' brand
- Welcome and assist all customers that visit the store and make a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency
- Ensure a high level of customer interaction, suggestive selling and enthusiasm
- Work in partnership with Management and sales team to maximize store sales
- Sell and upsell products with targets and goal criteria
- Demonstrates that guest service is their number one priority
- Educate customers on cannabis products and how to safely consume cannabis
- Professionally and courteously handle customer feedback, complaints or concerns
- Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
- Demonstrate a high interest in the industry and willing to curate experiences that go above and beyond expectations
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation.
- Perform reception duties as needed
- Check Identification
- Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales.
- Organize, receive, and categorize cannabis products and accessories.
- Effectively utilize a compliant POS system (Cova, Merrco, Dutchie)
- Follows proper cash handling procedures.
- Ensure the cleanliness of the store is maintained daily.
- Seek opportunities to contribute to and improve business results daily.
- Support with completing all tasks and duties, as assigned.
- Demonstrate high levels of integrity and personal responsibility.
- Open to feedback, coaching and continuous improvement.
Physical Demand Requirements:
- Frequent reaching above waist, chest and shoulder level as well as below waist level
- Continuous standing on tiled surfaces for all tasks (shifts between 810 hrs)
- Frequent lifting of boxes of supplies
- Occasional lifting weighing between lbs vertically from floor to knuckle height, knuckle to shoulder height.
Job Requirements:
- Valid Cannsell Cannabis Retail Certification
- Strong customer service skills
- A clean criminal background check
- Ability to work in a fastpaced environment.
- Must be a team player.
- Excellent written, oral, and interpersonal skills
- Availability for shift work alone or as part of a team any time between 8:00am to 11:30pm, Monday to Sunday
- Basic skills in math and proficiency as a cashier
- Extensive knowledge of cannabis products and accessories is an asset.
- Completion of First Aid course is an asset.
- Personal connection to the community is an asset.
- The hourly wage for key Holders is $ $18.50 per hour.
Benefits
- Store discounts
- Profit Sharing
- Work Perks
- Industry Events
- Product Knowledge Sessions
- Weekly Orders
Our operating hours are 7 days a week and may range from 8am to 11:30pm
Part-time hours range : hours per week
**Full
- time hours range : hours per week**
Job Types: Full-time, Part-time, Permanent
- We thank all applicants for their interest in working for True North Cannabis. Only those who are selected for an interview will be contacted._
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