Veterinarian - Emergency Department - Sherwood Park, Canada - Pulse Veterinary Specialists & Emergency

Pulse Veterinary Specialists & Emergency

Verified Company

Sherwood Park, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary

The Emergency (ER) Veterinarian is responsible for delivering high-level medical care to our patients, providing exceptional customer service to pet owners, and setting an example of teamwork at Pulse Veterinary Specialists & Emergency through professionalism.

The ER Veterinarian will report to the Emergency DVM Manager and the Medical Director and collaborate regularly with colleagues: ER Veterinarians, Emergency Critical Care Specialist, Lead ER RVT, Hospital Manager and Assistant Hospital Manager.

Duties and Responsibilities

Performs all technical responsibilities of a Registered Veterinarian including:
Comprehensive patient workup:
Obtaining history, performing physical examinations, ordering and interpreting diagnostics, make treatment recommendations.
Perform SOAPs, and document all communication
Complete medical records and correspondence by the end of each day.
Prepare discharge notes, and schedule discharge appointments.
Follow procedures to ensure medical files are transmitted to the primary care Veterinarian.
Understand the fundamentals of emergency procedures (CPR, intubation, FAST scan, etc.), work with the team to expand and grow to become proficient in emergency procedures.
Provide accurate estimate invoices and clearly communicate financial information with owners.
Follow hospital guidelines for client payment policies.
General oversight and supervision of Emergency RVT, TA and Reception staff.
Engages with Lead ER RVT to ensure the department is efficiently staffed and supported.
Identify problems and facilitate solutions to ensure smooth operations within the hospital.
Collaborates with Hospital Manager, Assistant Hospital Manager, Lead ER RVT, and Human Resources on employee matters within the Emergency team including: performance management, conflict resolution, and recruitment and hiring efforts.
Follows all SOPs to support smooth hospital operations.
Follows all federal and provincial animal health laws and regulations regarding workplace health and safety.
Ensure all requirements for maintaining a veterinary licence in good standing
Other duties may be assigned as required._

Qualifications
Education and Experience

Veterinarian degree (DVM) from an accredited college or university.
Active veterinary license in good standing or eligible for registration with the ABVMA.
2 years of veterinary experience is preferred, but not mandatory.

Knowledge, Skills and Abilities

Familiar with emergency procedures and diagnostics specific to a specialty emergency hospital.
Possess and expresses a genuine love for animals
Exceptional empathetic client service skills.
Ability to respond quickly and remain calm in stressful situations.
Understands how to communicate difficult/sensitive information professionally.
Aptitude for making clients feel comfortable is valued.
Strong interpersonal, verbal, and written communication skills.
Proven active listening and problemsolving skills.
Strong time management and attention to detail skills.
Demonstrated ability to mentor staff and promote teamwork.
Genuine interest and initiative to help Pulse be the best practice it can be.
Strong initiative and desire to be an integral key player in the growth and maturation of the emergency team.
Intrinsic desire to grow personally and professionally.