Forklift Service Training Instructor - Mississauga, Canada - Crown Lift Trucks ULC

Sophia Lee

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Sophia Lee

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Description
Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs.

Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.


PERKS AND BENEFITS

  • Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance and more
  • Pension plan
  • Opportunities for advancement and ongoing professional development
  • Stateoftheart training facilities
***Responsible for training service personnel for branch, dealers, and customers to repair and maintain Crown and other products. Assist in facilitating both Demonstrated Performance (DP) Quickstart and model-specific DP training at a regional training site. Assist in train the trainer sessions for DP skill checkers. May assist local branch with implementation of operator training programs. Responsible for assisting in the development of service training materials. Travel off-site as needed to conduct training at other branches or customer locations. May maintain training materials, equipment, tools, and supplies for DP training site.

  • Facilitate and conduct service training in the classroom and shop environment for all Company products and other equipment serviced by branch personnel.
  • Able to safely and properly perform all skills for which they are skill checking students. Assist in facilitating DP Quickstart training and other DP training as well as train the trainer sessions for DP skill checkers at the regional training site.
  • Evaluate each student through written, oral, and performance testing.
  • Maintain training materials, equipment, tools, and supplies for correct and safe implementation of all training courses.
  • Assist in testing and tailoring training programs supplied from the factory to meet the specific requirement of customers, dealers, and Company employees.
  • Provide feedback about DP training programs to the General Manager
  • Aftermarket Branch Operations.
  • Confer with General Manager
  • Aftermarket Branch Operations on new product developments, module updates, updates of equipment, and operator training programs.
  • Generate training materials as assigned for specific training courses.
  • Learn new service training material as it is published.
  • May instruct operator training and operator train the trainer in the classroom and specific use environment for all Company products for branch and customer personnel.
  • Maintain awareness of changes in OSHA regulations relating to operator training.
  • Set up area for the training.
  • Assist students with questions and problems.
  • Other tasks as required.

KNOW HOW & EXPERIENCE

  • 25 years of Material Handling industry experience with strong electrical, mechanical, hydraulic, and product knowledge
  • Good writing, oral communication, and presentation skills
  • Valid drivers' license is required
  • Computer knowledge including MS Word/Excel/PowerPoint and Outlook
  • Excellent Customer Service skills
  • Excellent leadership skills
  • Level one operator trainer is preferred


Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities.

If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.


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