Computer Network Operations Officer - Belle Vallée, ON, Canada - Stock Transportation

Description

Stock Transportation Ltd.

(a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta.

Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation.

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom.

All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.

National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually.

NELLC's corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals.

Monitors staff training requirements and ensure all employees obtain the required skills and abilities to perform their job assignments.

Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations; Ensure overall compliance with Company policies and/or processes.

Escalate violations of policy and procedures with General Manager and/or Corporate personnel.
Oversees compliance with state and district regulations
Documents and manages customer or employee complaints and review customer survey data
Responsible for knowledge of CSC contracts and accompanying operational requirements.

Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees' time sheets as needed.

5+ years' work experience required, with 3 years in ground transportation industry preferred; College education can be substituted for up to 2 years required work experience.

specifically experience supervising/training a driver workforce
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
Well-developed multi-tasking and time management skills
Possess a valid Commercial Driver's License with appropriate endorsements
Bi-lingual abilities a plus

Key Words:
Operations Supervisor, Operations Manager, Transportation Supervisor, Transportation Manager, Bus, Buses, School Bus, School Buses, Student, Students, Passenger, Passengers, Transportation, Special Needs Transportation, Logistics, Operations, DOT, Transport, Route, Routing, School, Public School, Field Trip, Field Trips, Charter, Charters, Safety, Passenger Safety, NAPT, VersaTrans, Synovia, Edulog, CMF 88, 88M, 88N, 88Z