IT Consultant/vcio - Ottawa, Canada - Convergence Networks

Convergence Networks

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary and Responsibilities:

Our IT Consultants (internally called vCIOs) are responsible for building and maintaining purposeful relationships within our existing client base, resulting in highly effective information technology recommendations, driven by our clients' strategic business objectives.

We are the strategists.

Our depth of technical knowledge coupled with our strong business acumen helps to change traditional thought on IT, making it a purposeful driver of growth rather than a cost center.

What do our IT Consultants do?

Strategic Consulting
You engage with clients to understand their business needs and goals, helping them leverage technology to get where they need to go.

Relationships

You build and maintain trusting relationships with clients, primarily at the decisionmaking level, but also maintain working relationships within our clients' operations management team, striving to make advocates out of our clients.

Tech Stack Compliance

You have a broad understand of technology and a deep understanding of our solution catalog. You couple your knowledge of technology and security to maximize the value of solutions for our clients by effectively translating how our solutions can be leveraged to achieve strategic business goals.

Solution Design

You see the big picture and help them focus on growth now and in the future. You understand how different pieces of technology, processes, security, and people interact with the business. Utilizing your expertise at writing, you skillfully create compelling proposals visions of tomorrow.

Client Financial Health

You work with our internal teams and our clients to ensure their technology stack is working for them, not against them nor against us. This results in an equitable financial relationship between us and our clients.

Client Retention

You will keep your finger on the pulse of the overarching health of our relationship to ensure clients feel the value they are receiving is worth the price. We strive to build client advocates and it is your job to facilitate that endeavor.
Other relevant job duties as assigned.

What skills do I need to be a successful IT Consultant?

Amazing strategic planning, including an ability to interpret technology and market trends to develop strategic roadmaps for your clients.
A knack at innovative problem solving, tempered by the wisdom of knowing innovation comes with risk. We love creativity but need to consider how it may impact our ability to deliver worldclass service at scale.
Outstanding communication, both written and verbal.
Exceptional time management and organizational skills.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness: Awareness of others' verbal/nonverbal reactions, especially as they relate to underlying circumstances.
Establishing and

Maintaining Interpersonal Relationships:
Develop constructive and cooperative working relationships with others and maintaining them over time.

Being able to appropriately empathize with others is a critical personal trait required to be successful in building and maintaining trusting relationships.

Critical Thinking: Using logic and reasoning to identify complex problems and the strengths and weaknesses of alternative solutions, conclusions, or approaches to solving those problems.
Systems Analysis &

Change Management:
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among otherwise unrelated items).
Originality: The ability to produce unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

What are the qualifications I need to have?

High school diploma or equivalent.
Professional experience in creating longterm strategic technology organizational roadmaps and budgets.
Minimum of three years' experience in the following areas:
The art of translating technical concepts into succinct, non-technical terms to executive-level stakeholders.
Paid, fulltime experience in IT, including a mix of strategic consultation and network administration experience. To be clear, this is not a system administrator role; you won't be doing technical work.

Would be awesome if you had

Bachelor's Degree, preferably in business administration, technology, or a related field
Handson experience supporting and managing physical and virtualized Microsoft Windows based server environments such as Active Directory, SQL etc. whether onpremises, colocated, or within public or private Cloud environments.
Experience with networking technologies such as firewalls, router