Analyst, Ask Gps - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 176734

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Analyst, Ask GPS contributes to the overall success of Global Procurement Services department serving the global enterprise ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives.

Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role you, will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Applies knowledge of procurement policy and follows Standard Operating Procedures (SOPs) and Work Instructions (WIs) to respond to inquiries related to Procurement Policy and Procedures, and other related policies.
Provides frontline support for all user requests and issues related to Procurement Technology (Icertis, SmartBuy, etc.).
Operates the Bank's issue ticket management system to:
Log, review and resolve Level 1 and Level 2 support issues related to Procurement Technology.
Perform regular activities in the Procurement Technology such as HST selfassessment, Zerorate tax code review, release booking hold invoices, etc.
Interact with employees and suppliers for P2P platform onboarding, catalog setup & maintenance, training and support for sourcing events, invoice processing guidance, P2P Procurement as Approver activities and purchase request guidance following SOPs and WIs.
Prepares, updates, follows SOPs and WIs documentation to ensure data quality and consistent delivery of service according to established Operating Level Agreements (OLAs).
Escalates issues to Sr. Analyst and/or Manager, suppliers, or other internal stakeholders.
Prepares and distributes reports from the systems.
Participates in the training and onboarding activities for new staff.
Participates and assists in crossfunctional initiatives.
Performs root cause analysis of issues escalating to Senior Analyst and/or Manager.
Understand how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a highperformance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

College Diploma or University Degree in related field.
2+ years of business administration, business analysis, project management, data analysis, business process improvement, and/or business help desk.
Experience with Coupa, Icertis or other eProcurement software.
Good working knowledge of MS Suite
Excel, Word, Power Point etc.
Detail oriented, analytical skills and data collection and manipulation experience.
Good written, oral and presentation skills.
High level of selfmotivation and initiative, and ability to operate effectively as a team player.
Good customer service skills when dealing with internal and external stakeholders.
Spanish is an asset.
Experience with data visualization tools and dashboard creations (PowerBI or Tableau) is desirable.

What's in it for you?

The opportunity to join a forwardthinking company surrounded by a collaborative team of innovative thinkers.
A great opportunity for a position in Global Procurement at one of the leading Banks in the segment.
A rewarding career path with diverse opportunities for professional development.
Internal development to support your growth and enhance your skills.
A competitive compensation and benefits package.
An organization committed to making a difference in our communities

- for you and our customers.

We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success

This position is located Downtown Toronto
Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.