Seasonal Customer Care Coordinator - Saskatoon, Canada - Rise Air
Description
Proudly building upon a 60 year heritage of aviation excellence, and employing a diverse fleet of fixed wing aircraft on wheels, skis and floats; Transwest Air continues to be the largest Scheduled, Charter and MEDEVAC aviation operation in Saskatchewan.
Transwest Air has opportunities for a Camp Expeditor located in Saskatoon, Saskatchewan, for this summer float and fishing charter season.
Camp Expeditor
Saskatoon, SK Full Time Term (May to September)
Responsibilities:
- Assisting with fishing camp charters for Transwest Air, through helping to prepare and set up scheduled flights and charters
- Checking in passengers and accepting cargo and freight safely and efficiently, in accordance with company policies and industry regulations
- Superior customer service skills
- Loading and unloading, cleaning, and marshalling aircraft as needed
- Assist passengers requiring assistance to enplane/deplane or handle baggage
- Effective communication with customers, peers, management, and various departments.
- Operate ground support equipment
- Problem solving, and making a positive contribution to overall company operations.
- Perform daily pretrip checks on equipment and report any discrepancies.
Skill Requirements:
- Exceptional customer service skills and interpersonal skills that strengthen intercompany communications and relations.
- Strong attention to detail, and the ability to manage several tasks at the same time
- Computer skills an asset.
- Selfmotivated and able to work within given timelines.
- Effective leadership skills and ability to work as part of a team.
- Able to resolve conflicts positively and productively (customer and coworker).
- Organizational skills imperative.
- Physically fit, able to safely undertake physically demanding tasks.
- Valid Driver's License an asset.
- Flexibility to work mornings, days, evenings and weekends
- Occasional overtime and on call shifts may be required
- Some travel may be required
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