Summer Internship - London, Canada - Applied Industrial Technologies

Applied Industrial Technologies
Applied Industrial Technologies
Verified Company
London, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

beBee Recruiter
InternshipSHIP
Description

MORE ABOUT THE PROGRAM:


We are seeking dedicated students who are interested in building a lasting relationship with us by returning year over year for internship terms with the eventual goal of employment after graduation.


As part Applied's Scholarship Program, at the end of each successful term the selected student will receive a scholarship award for their hard work.

Upon returning each year and successfully completing a subsequent term, that award will increase in value


THE OPPORTUNITY:


The overall purpose of the role
Customer Service Representative Trainee is to develop technical knowledge of Applied's product offering in areas such as bearings, belts, sheaves, bushings, roller chains, adaptors, etc.

and to develop proficiency in our end to end sales processes. They will play an integral role in helping our customers Achieve Superior Performance

In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation.

As this is a service and parts center, our ability to get customers' business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns.

You may also occasionally have hands-on duties that will require mechanical aptitude.


Reporting to the Branch Manager, you will be responsible for:

  • Developing a sound understanding of Applied's processes, product offerings, clients, and markets
  • Inside Sales responsibilities include:
  • Directly engaged in all sales activities
  • Enter and process orders in SAP in an accurate and timely manner
  • Organize and maintain all applicable records and files; etc.
  • Provide support to outside sales force
  • Prospecting for new customers and demonstrate product benefits and build ongoing relationships with customers
  • Help put stock away and assist with cycle counts
  • Other tasks as required

DESIRED CHARACTERISTICS:


  • Selfmotivated and exhibits a positive attitude and desire to succeed
  • Sales and customer service driven
  • Interest in customer satisfaction and desire to provide excellent service
  • Excellent communication skills both written and verbal
  • Analytical and problemsolving capability
  • Organized and strong attention to detail
  • Ability to multitask in a busy office environment while maintaining professionalism
  • Naturally mechanically inclined
  • An interest in learning new skills and pursuing a career in Technical Sales
Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.
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