IT Administrative Assistant - Pickering, Canada - Make-a-Wish

Make-a-Wish

Verified Company

Pickering, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IT Administrative Assistant

"The best prescription I've ever given is a wish

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Dr. Jeremy Friedman, Associate PaediatricianinChief, SickKids Hospital & Medical Advisor for Make-AWish Canada

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What is Your Biggest Wish?
Is it to be part of an organization that is child-focused, values employee experience and is an inspiring workplace?
If so, Make-A-Wish is for you
Make-A-Wish Canada creates life-changing wishes for children with critical illnesses.

We are on a quest to bring every eligible child's wish to life because a wish is an integral part of a child's treatment journey.

Research shows children who have wishes granted can build the physical and emotional strength they need to fight a critical illness.

"It's been wonderful to have this wish to look forward to... It's wonderful to see [Rowan] with something that brings him pure joy after all he's been through and missed out on"

Melissa, mom to wish kid Rowan (age 5, leukemia), who wished for an indoor jungle gym.

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What's In It For You?

Meaningful opportunities to make an impact and change the lives of children with critical illnesses within your community and across Canada
A collaborative team environment where you feel valued and inspired
An attractive compensation package, including a fully paid Benefits package, RRSP & Wish paid hours
Annual vacation starting at three weeks & additional paid leaves
Work/life balance and flexibility
Hybrid working environment
Employee Wellness Program
Corporate discounts
Continuous learning, development and internal training opportunities
Fun employee activities, contests, and more

Make-A-Wish Canada is committed to fostering a culture that aims to change lives while offering a rewarding employment experience where your contributions make a true difference every day

MISSION, VISION AND VALUES
Our* mission* is, together, we create life-changing wishes for children with critical illness.
Supported by our* vision* to grant the wish of every eligible child.
Our
values are Child-Focused, Integrity, Impact, Innovation, and Community.
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Where You Come In
This role is based out of
Pickering, ON and is a
full-time, permanent, in-office position.
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What You Will Do

Serve as a point of contact for the IT Department: tracking requests, organizing schedules, maintaining filing systems, and developing administrative process improvements.
Keep track of all IT contracts in the MAWC IT service desk solution (FreshService) and manage contracts with vendors and suppliers, including invoices and payment processes, in a timely manner.
Manage all IT invoicing and support reconciliation with the accounts payable team.
Manage the document structure and upkeep of all IT documentation on SharePoint.
Update events, notices, and news on the IT SharePoint site.
Coordinate with vendors on service, maintenance, and billing issues.
Help maintain and keep track of all IT assets, including distribution and return of IT assets to staff members.
Help coordinate tickets between multiple IT teams.
Manage and maintain IT tracking lists for various services.
Maintain licenses and renewal schedules.
Coordinate travel arrangements, including air reservations, scheduling options, hotel reservations, and car rental reservations.
Other duties as assigned.

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What You Bring

College diploma in a related field or an equivalent combination of education, training, and experience.
2+ years of related experience providing administrative support.
Experience assisting users with basic software, hardware, and peripheral device operation and use.
Good interpersonal and communication skills and the ability to work with technical and nontechnical personnel.
A clear Criminal Background Check is required.

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Your Work Environment

Office work environment with occasional requirements to work outside of regular office hours.

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How To Apply

Recruitment Process*We thank all applicants for their interest, however only those selected for an interview will be contacted.

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Apply:

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Reviewed by Make-A

Wish Employee**:

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Phone Screening:

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1st Interview:

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2nd Interview:

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Reference Check:

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Offer:

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Criminal Background Check:

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Start

About MakeaWish Canada*Since 1983, Make-AWish Canada has granted over 36,000 wishes across the country, over 900 last year alone. As an independently operating affiliate of Make-AWish International, Make-AWish Canada is part of the network of the world's leading children's wishgranting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.
Join Our Online Community*For more information on how you can support Make-AWish Canada or get involved please visit our website at