General Manager - Edmonton, Canada - Chartwell Retirement Residences

Chartwell Retirement Residences

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Chartwell Wescott Retirement Residence
3841 Allan Drive SW, Edmonton, Alberta T6W 0S- Contract (Full-Time)

Ref:
May 15, 2023

At Chartwell, we're all about Making People's Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own lives and are dedicated to delivering an experience that is personalized, memorable and feels like home for more than 30,000 residents across the country

The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality.

Our vision of Making People's Lives Better inspires you.

You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents at Chartwell Wescott Retirement Residence truly feel at home and enjoy a great day every day.

Our General Managers are accountable to:

Manage Talent:

Lead an interdisciplinary team of Managers, Sales Consultants and front line employees;
Build a strong team: sources, selects and onboards key talent;
Actively plan for succession;
Develop employees: coaches and manages performance.

Drive Results:

Expect personal accountability
Recognize and rewards results
Ensure focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk

Lead and Influence:

Lead culture;
Engage employees.

Ensure Commitment to Service Excellence:

Align with our RESPECT values;
Communicate the importance of looking through the lens of the customer.
Experience in a the Retirement Living, Hospitality, or another relevant sector;
Minimum of 35 years' experience in a leadership role;
Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
Demonstrated decisionmaking, problemsolving, and budget management skills.

Chartwell's commitment to diversity and inclusivity is a commitment to hire people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work.

We thank all applicants for their interest however only those selected for further consideration will be contacted.