Conseiller Support Helpdesk H/F - Ontario, Canada - Jobcart, Inc.

    Jobcart, Inc.
    Jobcart, Inc. Ontario, Canada

    1 month ago

    Default job background
    Full time
    Description
    23 per hour

    Join our team as a Tier 2 Helpdesk Support Advisor As a Helpdesk Support Advisor, you'll not only provide exceptional technical support but also contribute to the success of a thriving e-commerce enterprise.

    Providing top-notch customer service and technical support to uphold the high standards of our e-commerce partner
    Embracing new technologies and staying at the forefront of digital innovation
    1 year of experience as a help desk technician and/or customer support role
    ~ Tech-savvy with knowledge of office automation products, databases, and remote control
    ~ 23 per hour
    Full-time, Fixed Term Contract
    Opportunities for training and development
    Engage with customers through various channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2 Helpdesk professional
    Leverage remote troubleshooting techniques to diagnose and resolve technical issues