On-site Services Specialist- Montreal - Saint-Laurent, Canada - Hitachi Energy
Description
General Information:
As OSS Specialist you will provide Desk Side Support to IT users, for all IT matters requiring physical intervention. You will be responsible for supporting incident resolution by engaging with other support teams/groups within IT.
You will also act as a representative of IT organization and face to the customer on behalf of other IT functions.
Responsibilities:
Troubleshoot issues throughout the facility & with remote users along with:
- Printers
- manage supplies, provide troubleshooting, & coordinate with technicians. Accounts
- manage use & upkeep of shared user accounts.
Qualifications:
Have completed a formal qualification or completed an apprenticeship in the field of information technology. Have two years of professional experience in IT support. Be fluent in local and English language. Have a proactive and solutionoriented mindset and have the ability to work independently and selfdriven.
Only selected applicants will be contacted.
Basic Info
Location
Saint-Laurent, Quebec, Canada
Job type
Full time
Experience
Experienced
Job function
IT, Telecom & Internet
Contract
Regular
Publication date
Reference number
R0037678
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