In Service Support Manager - St. John's, Canada - PROVINCIAL AEROSPACE LTD

PROVINCIAL AEROSPACE LTD

Verified Company

St. John's, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you looking for an opportunity to join a company that allows you to combine your passion for learning with the chance to develop your skills and grow your career? Challenge, reward and opportunity;
PAL Aerospace is committed to offering them all.

PAL Aerospace is driven by technology and is proud to be a pioneer of industry-leading innovations in airborne special missions.

We are currently seeking an
In-Service Support Manager
to join our team in St. John's, NL.**
Responsibilities:

Execute life
cycle management on a variety of platforms including missionized aircraft operated by the organization
Responsible to develop a strategic perspective / plan to continually advance PAL Aerospace In-Service Support operations for improvement, growth, and capture of future opportunities
Responsible to lead an effective risk management program, identifying and mitigating all risks for In-Service Support operations
Work with Production, Engineering, Systems Engineering, Operations and Software Depts to coordinate hardware and software development activities for aircraft and mission system equipment
Plan and execute the inservice support scheduling activities for aircraft, components and mission system equipment deliveries and installation
Spare parts management, including analysis to identify the type and quantity of all parts required
Obsolescence management including monitoring and reporting. Ensuring that obsolescence is managed as an integral part of design, development, production, and inservice support
Incident management, support to aircraft and mission critical systems ensuring availability
Plan and coordinate upgrades and modifications for customer aircraft to maintain service levels with mínimal disruption to service
Customer liaison for all inservice support inquiries, reporting, task coordination and deliveries
Liaise with subcontractors, suppliers, and vendors to generate quotes, Statements of Work, and support/service level agreements and contracts
Communicate effectively to various stakeholders in situations involving technical problems, processes and solutions
Travel as required, up to a maximum of 20% per annum
Other duties as required

Qualifications:

A minimum of (5) years of direct work experience in technical and/or aerospace project management is preferred
Project management certification and PMP certification is considered an asset
Skills in personnel management, supervision, and budgeting are a plus for keeping deadlines and budgets on track
Ability to plan, organize and coordinate multiple inservice support development activities
Demonstrated success in project delivery and execution of project management methods
Highly effective negotiation, diplomatic, and conflict resolution skills
Able to effectively communicate, both verbally and in writing, with all levels of staff, including technical, professional, and senior management
Strong knowledge of financial management, technology management, and internal controls
Strong problemidentification and problemresolution skills
Ability to create and edit project documents, materials, and presentations
Able to build and maintain lasting relationships with business units, corporate departments, key managers, and other stakeholders
Flexibility to adjust to shifting priorities and deadlines
High level of proficiency with Microsoft Office Suite

What we offer:

Comprehensive health benefits including medical, dental, vision, and life insurance
Defined Contribution Pension Plan
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Program
Personal travel privileges with PAL and interline agreements with multiple airlines

CLOSING DATE:
Applications will be accepted until June 9, 2023.