Travel Expert Bilingual - Laval, Canada - Sunwing Vacations Group

Sunwing Vacations Group

Verified Company

Laval, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

The Opportunity

Are you searching for a fun, passionate travel loving team? -Sunwing has the EPIC work culture you have been searching for.

We are currently looking for a Bilingual Travel Expert to join us in making vacation dreams come true.

You are a results and deadline oriented Travel Expert, responsible for providing high quality service to consumer travel clients and for emphasizing long term working relationships to build a strong repeat customer base.

Reporting to the Branch Manager, you will achieve and exceed sales targets by cultivating repeat customers and obtaining new customers by participating in local marketing tactics and local networking

What You'll Be a Part Of:

Great travel perks
Growth opportunities
Opportunity to give back through our social responsibility initiatives
Work with a fun, passionate, travelloving team
Open concept, collaborative workspace

What You'll Do:

Provide high quality service to consumer travel clients emphasizing longterm working relationships to build a strong repeat customer base
Sell a full range of preferred supplier products to meet and exceed targets
Provide accurate, complex travel information (i.e. detailed travel documentation, etc.)
Organize and assist with local business building promotions and local networking
Assist in the resolution of client complaints
Invoice and document client files accurately in accordance to company policy
Works closely with Consumers, Tour Operators and various Internal Support departments

What You'll Need:

Experience as a Travel Counsellor
Ability to work various shifts including evenings and weekends
Bilingual (French/English)
Provincial certification (OPC)

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team.

Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions.

Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well.

Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.