Customer Service Representative - Vaughan, Canada - Billyard Insurance Group Vaughan

Billyard Insurance Group Vaughan
Billyard Insurance Group Vaughan
Verified Company
Vaughan, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Wanted:
Ambitious Customer Service Representative

Location:
Vaughan


BIG Opportunity:
Looking for a CSR to join the team at the Billyard Insurance Group (BIG) Vaughan,ON. Must be committed to providing legendary client service and have an insatiable hunger for closing inbound sales leads.
Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage.

We put as much emphasis on you as a person as we do the skills that you bring to the table.

There is something special about being an employee at the BIG and we take that mindset into our onboarding decisions.

Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer facing role with an emphasis on telephone and computer skills.


Job Details:

  • Support the sales and customer service team while providing a superior level of service
  • Administer, support and complete policy changes within our company partner's portals and websites
  • Review policies and recommend coverages based on individual consumer needs
  • Adhere to the underwriting criteria set out by our broker partners
  • If you enjoy occasionally selling policies we do not remove this function but encourage you to do so
  • Coordinate and follow up on client documents

Qualifications and Attributes:

  • RIBO Licensed
  • Technologyoriented
  • Ambitious and competitive
  • Thrives in a fastpaced environment
  • Positive attitude
  • Customer focused
  • Looking to grow with a rapidly expanding company

Education:
Post Secondary Education or Similar

Experience:
Minimum 1-2 Years in Customer Service in Insurance Sector

License or Certification:
RIBO or OTL Licensed Required


Job Types:
Full-time, Permanent


Pay:
$40,000.00-$55,000.00 per year


Benefits:


  • Onsite parking
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Commission pay

Ability to commute/relocate:

  • Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Experience:


  • Insurance: 2 years (required)
- customer service: 2 years (required)


Licence/Certification:

  • RIBO/OTL (required)

Work Location:
In person
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