Night Auditor - Halifax, Canada - Hotel Equities

Hotel Equities
Hotel Equities
Verified Company
Halifax, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Essential duties:


  • Reconcile the hotel's daily accounting to ensure an accurate assessment of room use and revenue collection
  • Check guests in and out during all hours of their shift
  • Verify that all guests are correctly checked in length of stay; room rate; discounts; BonVoy benefits are correctly applied according to their tier
  • Post all charges as per the services provided to the guest; room service, restaurant, bar, and amenities usage
  • Account for the day's cash flow, reconciling guest accounts, and preparing a daily revenue report. If errors are detected, research the cause, and notify Manager if cause cannot be located
  • Address individual guest request and concerns as they arrive
  • Remain a calm and resourceful point of contact for guests and staff in the event of a variety of emergencies
  • Report any unusual and suspicious behavior of guests or staff
  • Conduct duties in a courteous, safe and efficient manner, in accordance with hotel policies and procedures, ensuring that the highest level of service and communication in maintained
  • Comply with all Hotel Standards and Procedures including grooming and uniform standards
  • Actively promote a considerate work environment, which cares for guests and associates alike
  • Perform any other pertinent duties that may be assigned to them
  • 1 2 years guest servicerelated experience, preferably in a hotel environment
  • Ability to work night shifts required
  • Positive and cando attitude
  • Excellent verbal and written communication skills
  • English a must; a second applicable language an asset
  • Strong active listening skills
  • Organizational skills
  • Problem solving skills
  • Effective complaint handling
  • Physically able to stand for an entire shift


  • Computer skills required

  • FOSSE; Micros; Payment systems
  • Ability to handle cash and credit procedures

Education & Experience

  • High school diploma or equivalent education required
  • Serving it right required
  • One year of highvolume bar service required

Salary:
$15.00-$16.00 per hour


Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Every Weekend
  • Holidays
  • Night shift
  • Weekends as needed

Ability to commute/relocate:

  • Halifax, NS: reliably commute or plan to relocate before starting work (required)

Experience:


  • Hotel Front desk: 1 year (required)

Work Location:
In person
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