Dispatch Customer Service - Regina, Canada - Frontier Supply Chain Solutions Inc.
Description
Frontier Supply Chain Solutions Inc. is seeking a Dispatcher / Customer Service to work in our office located in Regina, SK. This is a full time permanent role from Monday to Friday. Shifts will be during the daytime and may vary as needed.Responsibilities
- Dispatch drivers for courier deliveries.
- Communicate with drivers regarding the status of their deliveries.
- Update information using our internal system and notify our drivers as new information is received.
- Resolve issues regarding delivery, pick up, or transfer requests, & escalate to management as necessary.
- Perform administrative/general office duties as needed.
Qualifications
- Superior attention to detail.
- Prioritize daily tasks, including routine and nonroutine phone calls and requests.
- Experience working in a fast paced environment.
- Varied computer experience, include the use of Tracking Software, GPS, Online Maps, etc.
- Knowledge of the streets of Regina and the distance and time to travel between and within most surrounding towns.
- Knowledge of Microsoft Office Suite (Outlook, Word, Excel).
- Strong English communication skills both written and oral.
- Knowledge of various commercial trucks (cargo vans, 1/3/5 tons, trailers etc.) an asset.
- Criminal Record Check is required.
- Must be legally authorized to work in Canada.
Frontier Supply Chain Solutions Inc.
is a provider of US and Canadian Customs Services, Trade Compliance, International Freight Forwarding, Supply Chain Logistics, including trans-border logistics, warehousing, courier and parcel delivery services.
Frontier North America Inc. and Frontier Supply Chain Solutions USA, Inc. are both subsidiaries of Frontier Supply Chain Solutions Inc.More jobs from Frontier Supply Chain Solutions Inc.
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