Team Lead - Edmonton, Canada - Prospect Human Services

Prospect Human Services

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position
Team Lead Business Advisor - Entrepreneurs with Disabilities (EDP)

Location
Edmonton, AB

Type
Part Time Hours/week

Hourly Rate
$ $35.00 / Hour

Break Barriers. Employ Change.

At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths._

Prospect helps people get jobs. We're a not-for-profit and registered charity, so while the bottom line can't be ignored, it's not our priority. Clients are.

Recognizing that not everyone learns in the same way, our methods include art and the great Alberta outdoors as tools.

We help young and old, people changing industries, recent immigrants, veterans, people with disabilities, and everyday Albertans who feel that the job search process has become daunting.

If that sounds good to you, let's get to work

What will you do?

Team
Lead Responsibilities:

Works with the Program Manager to:

Ensure contractual service elements are being delivered and that program outcomes are being met;
Oversee and ensure completion of funder reports;
Coordinate team schedules, workloads, and caseloads to make sure tasks are completed on time and to a high quality, ensuring client and stakeholder satisfaction;
Provide guidance and support to the team with complex client and/or stakeholder situations; and
Plan, lead and/or participate in team meetings.

Strategy
Provides input and support on strategic direction of the EDP Program:

Conducts market analysis/environmental screening to pinpoint areas of opportunity and weakness within the program;
Assists with the preparation of any grants, proposals or reports;
Provides proactive solutions to address skill gaps/workforce planning initiatives; and
Continually evaluates associated communities/competitors' strategies and programs.

Contract Performance

Collaborates with the Program Manager to ensure overall short term, annual, and longterm business planning and budgeting initiatives for the EDP program are met:
Maintains a strong and transparent relationship with the Prairies Can (Funder) staff with the intention of developing mutually beneficial outcomes;
Monitors the financial viability of the contract by routinely analyzing trends in program performance, and adjusting services to ensure that deliverables are met;
Provides input, forward thinking ideas and reacts to market changes to establish solutions that will improve service and maximize results
Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.

Client Engagement

Manages an EDP client caseload as the lead Business Advisor on the team.
Collaborates with the Administrative Assistant to complete intake meetings and create client files (paper and electronic);
Leads Entrepreneurial Assessments on prospective clients to include the development of a customized work plan, including selfdirected and directed activities;
Creates, maintains and oversees all EDP program electronic files in PERCI; and
Monitors client satisfaction.

Workshops

Develops content for group based workshops on entrepreneurial topics and other specifically tailored workshops designed for entrepreneurs with disabilities;
Collaborates with the external sponsor financial institutions to leverage and utilize their workshops when appropriate;
Facilitates workshops based on defined schedules and demand;
Works with other departments, such as Marketing & Communications on branding and consistency of content;
Assists the MarComm Team in maintaining an online digital and social media presence;
Analyzes success and areas of opportunity for content delivery;
Trains other staff on delivery of workshops; and
Maintains workshops and communicates changes.

Stakeholder Engagement, Network and Mentorship Development

Represents Prospect in the community by engaging stakeholders, facilitating events, attending trade shows, career fairs, committees and other industry events;
Establishes and manages a biweekly Entrepreneurs with Disabilities Network to assist in creating a safe, productive network for peer collaboration;
Leverages Prospect's experiences with peersupport, extensive business network and community partnerships to establish a sustainable, volunteer Mentorship Program for active clients;
In collaboration with the Prairies Can Business Service Network and Prospect's employer network, lead the organization and host an Annual Entrepreneurial Connector where clients and other entrepreneurs can network, share successful business practices, learn from leaders in the entrepreneurial community; and
Remains active within a network that includes other entrepreneurial profess