Claims Rep Ii/iii - Edmonton, Canada - Intact

Intact

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

At Intact Prestige, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact.

Here, you can:
shape the future of insurance, win as a team, and grow with us.

As a
Claims Adjuster II/III, Multiline, you will be the first point of contact in assisting High Net Worth customers through their property or auto losses.

You will help our customers through difficult times, demonstrating empathy and strong listening skills as you investigate a wide variety of claims through to completion.

What you'll do here:

Investigate highvalue and complex personal lines auto/property claims in a timely and respectful manner through communication with customers, contractor, consultants, brokers, and any other related parties
Provide quality service and discuss settlement options with our customers
Provide clear and concise information to vendors
Develop an action plan for conducting investigations by determining necessary information required to clarify and justify the claim
Ensure prompt and equitable settlements in line with Intact's policies and standards
Analyze the information, interpret insurance policy wordings, determine coverage, and assess damage
Document the claim file by collecting information from appraisers, engineers, or other pertinent experts to determine coverage
Lead and assist with various projects & process improvement initiatives that align with our strategic goals and develop the Prestige brand

What you bring to the table:

University degree or college diploma preferred and/or equivalent business experience
Completed or working towards a Chartered Insurance Professional (CIP) designation
Minimum of 3 years of claims experience in property and/or automobile damage claims for high profile customers (preferred)
Demonstrates a passion for customer service with strong written and verbal communication skills
Selfmotivated and goal oriented, capable of working in a fast paced and changing environment
Demonstrates strong problem solving and troubleshooting skills
Ability to work under mínimal supervision
Willing to crosstrain on auto and property line of business
Work on a national team in a hybrid home/office model

Eligibility

It's important that you are legally eligible to work in Canada at the time an offer of employment is made.

You may be requested to provide proof of eligibility at that time.

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.