Distribution Service Assistant - London, Canada - Canada Life Assurance Company

Canada Life Assurance Company
Canada Life Assurance Company
Verified Company
London, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Description:


Reporting to the Assistant Manager of Centralized Operations in Individual Customer, you will be a member of a team operating in a fast paced environment that is responsible for the electronic movement of documents to our Wealth Administrative Teams (Segregated Funds, Annuities, and Mutual Funds).

You will work cohesively with other members of the team and our internal partners in various aspects as set out in the following accountabilities:


You will be accountable for:


  • Accurate and timely indexing of various documents for our Wealth Products on OnBase
  • Investigation to determine proper routing of electronic documents
  • Handling of requests received in a shared mailbox from our internal and external partners
  • Processing of the Limited Authorization forms for Mutual Funds
  • Adhoc tasks as assigned

Required Competencies and Behaviors:


  • Strong organizational skills and proven ability to multitask
  • Demonstrated high level attention to accuracy and detail
  • Demonstrated ability for flexibility to change focus as priorities shift within the team
  • Team player with the ability to work independently
  • Proven ability to handle high volumes and tight deadlines
  • Excellent communication skills
  • Strong focus on customer service for our advisors and their clients
  • Previous experience in data entry would be an asset
  • Previous experience working in a fast paced environment would be asset
  • Knowledge of the Wealth product shelf and OnBase would be an asset

Eligibility Requirements:


  • Regular Full Time/Regular Parttime employees must have been in their current role for a minimum of one year or as otherwise specified in the employment offer contract.
  • Temporary or Casual employees must wait until one month prior to the end of their assignment before applying.
  • The employee must be demonstrating acceptable performance.
**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

  • Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
  • We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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