Advisor - Surrey, Canada - Tesla

Tesla

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Tesla participates in the E-Verify Program

What to Expect

The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We've created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

What You'll Do

Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets
Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
Execute customer documents on delivery day and conduct direct deliveries from Delivery Centers to customer homes

What You'll Bring

Bilingualism required, spoken and written (French and English)
At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
Positive, enthusiastic and passionate about the changes in the personal transportation industry
Proficient with Microsoft Office suite and CRM tools
Ability to work evening hours, weekends and holidays in a retail environment
Ability to obtain appropriate state licensing, where applicable
Must maintain a valid Class 5, G or G2 Driver's License for Canada

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.