Group Product Manager - Vancouver, Canada - TELUS

TELUS
TELUS
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Location:
Vancouver, British Columbia, CA Regina, SK, CA Calgary, AB, CA Toronto, ON, CA- Req ID: Jobs by Category: Health- Job Function: Product Management & UX/UI Design- Status: Full Time- Schedule: Regular
Join our team:

We are Canada's most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond.

The Collaborative Health team at TELUS Health is led by physician-technologists and design-obsessed engineers.

We're charting a new course in healthcare with our award-winning TELUS Collaborative Health Record, an end-to-end, secure, cloud-based digital platform.

Patient engagement and automation are at the core of our vision.


Our rapidly growing customer base includes thousands of healthcare professionals from across Canada, the United States, New Zealand, and Australia.


Find your people and your purpose
Are you a decisive problem solver who takes pride in delivering beautiful products? You belong here.

We're a group of passionate individuals committed to building technology solutions that transform how clinicians deliver patient care. We need passionate self-starters to bring our vision to life.

You will work alongside a diverse group of designers, developers, testers and product specialists with vast experience in the healthcare IT industry.

Bring your ideas and watch them grow.


Here's the impact you'll make and what we'll accomplish together
As the Group Product Manager you will be working to envision and deliver the future of healthcare.

You will improve the lives of patients by leading a team of experienced health technology product managers and product owners to shape a cohesive and constantly evolving value proposition for the healthcare providers we serve.

Your role will be to enable your team to execute hands-on delivery through product strategy, design, prototyping, development, testing and optimization.

You'll support your team to define a clear path towards the long term vision of Collaborative Health and our suite of EMR/CHR solutions.


What you'll do:


  • Spend your time between being a critical contributor to delivery on product roadmaps and being a leader across your portfolio of CHR/EMR solutions with Product Management team
  • Develop and define the vision for each product group and coordinate roadmaps for multiple squads with internal and external stakeholders to manage dependencies and deliver maximum value to our end users.
  • Foster a productled culture and practices ensuring user centricity, fastpaced testing, opportunity discovery, and effective stakeholder management
  • Coordinate and conduct user research to define customer centric problem statements and lead solution discovery sessions to resolve them
  • Coach and mentor product managers in writing and prioritizing user stories, defining acceptance criteria and developing release plans
  • Drive your team in taking a business focused approach to product management leveraging data and analysis to inform product decisions
  • Partner with the Product Operations Manager, and Software Development Managers to align on strategic priorities and process improvement initiatives
  • Demonstrate by example prioritizing the "why" over the "what" with customer experience top of mind
  • Support product managers in design, analysis, roadmap planning, developing KPIs and managing metrics to continuously creating customer value based on data and insights
  • Report and present to senior leadership team vision, strategy, insights, goals, and milestones, along our path to evolving healthcare.

What you bring:


  • 57 years of demonstrated experience in product management in software technology/SaaS environments
  • 23 years of experience leading people, coaching, mentoring, and supporting team members to augment their skills and abilities
  • Education or training in a related field or the equivalent experience demonstrated by progressive responsibilities
  • Proven track record of managing all aspects of product development through the software development lifecycle, with particular expertise in discovery and design.
  • Ability to foster a culture of psychological safety by empowering people to express thoughts and ideas to add value to the team
  • A collaborative, oneteam approach to engaging with software engineers, marketing teams, sales leaders, designers, and executive leadership to achieve common goals

Nice to haves

  • Avid user of Slack emojis and gifs
  • Working knowledge of user engagement tools (eg. Pendo, Amplitude, Userfeed)
  • Background in design thinking, user research or product strategy
  • An insatiable appetite for modern and emerging technologies and tools
  • Bilingualism (English and French)
If you don't have 100% of the experience listed above, you should still apply. We'd love to connect and learn about your unique skills and motivation to do meaningful work by leveraging the experience you DO ha

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