Client Solutions Manager, Personal Insurance High - Edmonton, Canada - Gallagher

Gallagher

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 50,000 professionals worldwide, we empower businesses, communities, and individuals to thrive.

At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team.

Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence.

Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

Overview:

As a Client Solutions Manager on the Personal Lines team, reporting to the Director of Client Solutions, you will be managing a book of business and working directly with our High Net Worth clients, delivering the world-class customer service Gallagher is so well known for.

Whether that means guiding clients through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all

Responsibilities:

How You Will Impact The Business

Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationships
Analyze accounts at renewal, taking the vital steps in placing coverage required by the client, remarketing when required, adhering to binding authority set out by carriers
Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client
Identify upselling and crossselling opportunities, driving the creation of quality leads, working with Account Executives in binding the client
Consistently acting to upgrade insurance market knowledge, staying ahead of new products and policy changes

Qualifications:
What Makes You Successful

Being in a fastpaced, multifaceted environment brings out the best in you. You're always able to prioritize efficiently which allows you to exceed client expectations every time
Working collaboratively and building relationships comes naturally to you, whether that's with clients or colleagues people love working with you, and you with them
Comprehensive and effective verbal/written communication skills
Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles
Highly techsavvy, with an ability to learn new systems, tools and processes

What Leads To Success

5+ years of Personal Lines Account Management experience, preferably within a Brokerage environment
Experience managing high net worth accounts
Licensing in good standing
Pursuing or willingness to pursue relevant insurance certifications or education (i.e. CIP, CAIB, CRM, etc) highly preferred
Knowledge of EPIC an asset
Secondary School Diploma required, College or University Degree strongly preferred

Office and Remote Work Arrangements

Work Environment Hybrid (Agile) - We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

What We Can Offer You

Competitive salaries and bonus plans. Pension & group savings plans. Employee stock purchase plan.

Medical & dental coverage to meet your household's needs. Life, Dependent Life and AD & D Insurance options.

Paid sick days & personal days.

Educational expense reimbursement. Employee assistance programs.

Discounted gym membership. Opportunity for flexible work hours.

Employee education recognition program.

Employee referral bonus program and more.

LI-SS1 #LI-Hybrid