Customer Service Representative - Québec, Canada - PROVINCIAL AEROSPACE LTD
Description
At
PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile.
PAL Airlines is currently seeking a full-time
Customer Service Representative to join our team in
Quebec City, QC.
Duties and Responsibilities:
- Assist customers through all phases of their booking, flight checkin and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures and safety and regulatory processes
- Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required
- Provide outstanding customer service to our customers
- Working with the PAL Airlines team on developing new Customer Service initiatives and ideas
- Administration duties and reporting in relation to the operations of PAL Airlines scheduled and charter flights
- Work closely with all departments of PAL Airlines to ensure our customers' experience is an enjoyable one from origin to destination
- Other duties assigned.
Qualifications:
- The ability to fluently speak both English and French
- Must possess exceptional customer service skills
- Must exhibit excellent written and oral communication skills as well as excellent problemsolving skills as this position requires on the spot decision making
- Must be able to work independently and in a team environment
We offer:
- Personal travel privileges with PAL and interline agreements with multiple airlines
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
CLOSING DATE:
Applications will be accepted until July 6, 2023.
More jobs from PROVINCIAL AEROSPACE LTD
-
Agent Du Service à La Clientèle
Saint-Laurent, Canada - 2 weeks ago
-
Bilingual Reservations Agent
Québec, Canada - 2 weeks ago
-
Customer Service Representative
Goose Bay, Canada - 2 days ago
-
D'agents Du Service à La Clientèle
Québec, Canada - 3 days ago
-
Apprenti Tea
Saint-Laurent, Canada - 2 weeks ago
-
Technical Lead
Halifax, Canada - 2 weeks ago