Team Assistant - Waterloo, Canada - Home and Community Care Support Services

Home and Community Care Support Services
Home and Community Care Support Services
Verified Company
Waterloo, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Job Description:


TEAM ASSISTANT - Cambridge Community:


REPORTS TO:
Patient Services Manager


LOCATION:
Home and Community Care Support Services Waterloo Wellington


OFFICE BASE:
Waterloo


STATUS:
Permanent, Full-Time


SCHEDULE:8:30 am - 4:30 pm, Prescheduled Monday-Friday


UNION:

CUPE

RATE OF PAY:
$ $26.02 / hour


ASSIGNMENT:1.0 FTE


POSTING #:23-C-002


POSTING DATE:
January 3, 2023


CLOSING DATE:
January 10, 2023, 4:30 pm

***:

KEY RESPONSIBILITIES:


  • Processing new referrals, including data entry of client information;
  • Responding appropriately to incoming phone calls and inquiries as directed by triage decision making tree;
  • Updating and maintaining current client information and records in CHRIS database, including client's service bookings;
  • Assembling and maintaining files of pertinent client information; verifying that all relevant documents have been completed and filed;
  • Booking home visits and client conferences as needed;
  • Preparing client reports for Care Coordinators/Placement Coordinators as required;
  • Generating reports and labels from CHRIS;
  • Reviewing and investigating Service Advice Forms;
  • Securing and/or shredding confidential documents as required;
  • Transcribing, copying and distributing letters, memos and conference reports using word processing software and other equipment;
  • Other duties as required.

EDUCATION AND EXPERIENCE:


  • Successful completion of grade 12, plus an additional program of up to one year in duration;
  • Two to three years of relevant administrative office experience;
  • Knowledge or experience in medical terminology an asset;
  • Understanding of available community resources, services and the roles of health care professionals, hospital and support workers;
  • Proficient in the operation of a personal computer in a networked environment using computer software and data entry skills;
  • Able to communicate effectively in both oral and written formats with internal staff and external clients;
  • Knowledge of office systems, procedures and business practices;
  • Able to work effectively in a team based setting, strong planning and organizational skills, along with the ability to multitask and respond to changing priorities, and to work independently;
  • Able to relate effectively with sensitivity, tact and discretion to clients, family members, staff and the public, along with ability to maintain confidentiality.


This position may be required to provide relief at other Home and Community Care Support Services locations or teams as needed and may be part of the on call rotation as per the provisions of the ONA collective agreement.


Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.

Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire.

Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.


APPLICATION PROCESS:


Home and Community Care Support Services Waterloo Wellington is committed to the principles of employment equity.
If you are interested in this position, please submit a cover letter, along with a detailed resume, outlining how your skills, qualifications and experience meet the position requirements, quoting

Competition 23-C-002 before 4:30 pm

on Tuesday, January 10, 2023.
- **_

PLEASE NOTE_**_ _Cover letters and resumes need to be submitted as a single file_, acceptable files are: doc, docx, and pdf. Please include your first name, last name and job title in the file name when applying, example JohnSmith_Recruiter._

We thank all applicants in advance however, we will be communicating only with those selected for an interview.
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