Device Management Support Specialist - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:03/19/2024

Req ID: 36527

Faculty/Division:
Ofc of the Chief Information Officer

Department:
Enterprise Apps & Solutions Integration

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

Your opportunity:

Under the general direction of the Executive Director, Enterprise Applications & Solutions Integration or their designate, you will be part of a dynamic, collaborative and innovative team focused on delivering transformational technology solutions to the University.

Through your efforts in this position, you will directly help improve the University's administrative management and student systems.

Your responsibilities will include:

Develop and maintain hardware and software configurations
Consult with personnel on travel device needs
Providing training and support on devices loaned out
Manage & track the loaning of hardware devices to personnel
Work closely with the Research Security and Information Security teams
Inspect (forensics evaluation), scrub & reprovision returned hardware
Training on Azure DevOps. Knowledge of Azure DevOps an asset

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum three years.
Proficient in operating systems Microsoft Windows 10 & 11, Apple macOS, Android OS & Apple iOS
Excellent communication skills and customer service
The ability to work in a fastpaced environment where time sensitive matters must be resolved immediately

To be successful in this role you will be:

Approachable
Communicator
Diplomatic
Organized
Problem solver
Team player

NOTE:
This is a ONE year-term position

Closing Date: 04/03/2024, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Term

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Information Technology (IT)

Recruiter:
Khristen Sivaramalingam

**Lived Experience Statement