Clinical Operations Manager - Cobourg, Canada - Northumberland Hills Hospital

Northumberland Hills Hospital
Northumberland Hills Hospital
Verified Company
Cobourg, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Reference #

  • 00733
    Posted
  • Tuesday, January 30th, 2024 at 12:00am
    Scope
  • Public Applications Accepted
    Position
  • COM
    Department
  • Clinical Operations
    Term
  • Casual
    VALUES AND COMMITMENT


At Northumberland Hills Hospital (NHH), our shared purpose is
_People First,_ and our core values of
Integrity,
Quality,
Respect,
Compassion and
Teamwork are at the centre of who we are and what we do.

We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital's dedication to recognising everyone's contributions and respecting everyone's dignity, unique experience, and potential.


EQUITY AND ACCESSIBILITY STATEMENT

LOCATION


Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services.

Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.


ROLE OVERVIEW
Are you passionate about leadership and enjoy leading dynamic interprofessional health care teams.

The Clinical Operations Manager is accountable for providing hospital wide leadership, guidance, direction, and mentorship ensuring efficient patient flow, utilization of all health human and material resources while ensuring safe patient care and a quality work environment in keeping with Northumberland Hills Hospital's mission, vision, values and strategic direction.

The Clinical Operation Manager has strong leadership skills, that help lead the interprofessional teams across the organization.

In this role, you will act as a mentor and resource to the teams to promote critical thinking, problem solving and build a supportive environment that promotes safe, quality care to our patients and families.

Leadership and Patient/Staff Advocate and Support

  • Build relationships and trust with the individuals and teams
  • Create an empowering work environment for all members of the health care team that supports knowledge development and integration and assists in sustaining change,
  • Provide clinical advice and consultation to all health care professionals regarding clinical and professional practice issues as appropriate.
  • Facilitate, support, and coach staff with problem solving as it relates to issues concerning staffing, patient care, family issues and complaints, etc.
  • Assist staff with difficult and unusual situations that may put staff/patients at risk for injury/error; support staff in crisis situations; provide debriefing opportunities as the need arises.
  • Identify and support organizational wide and program specific quality initiatives that emerge from trends, issues and challenges requiring change in practice patterns or processes
People and Human Resource Management

  • Coach, mentor, support, and facilitate the creation and maintenance of an environment that fosters creativity, and professional judgment
  • Work with Professional Practice Leaders to ensure that staff meet professional standards, and support ongoing professional learning and development
  • Nurture effective interprofessional relationships at all levels
  • Encourage individuals to realize performance of scope of practice
  • Create an environment which empowers individuals to take ownership and responsibility for their actions, promote staff initiative and nurture high morale
  • Ensure effective performance reviews for all staff
  • Utilize effective leadership strategies in the coaching, performance management, selection, and retention for all members of the interprofessional team
  • Support staff in utilizing critical thinking skills in resolving clinical issues
  • Support and utilize effective attendance management procedures
  • Responsible for the daytoday staffing needs of all professionals to ensure effective 24x7 coverage including evening and weekend coverage

QUALIFICATIONS/REQUIREMENTS

  • Baccalaureate degree in a healthrelated field
  • Registration in good standing with a relevant professional college
  • Master's level in Nursing, Business or Health Administration or actively pursuing an asset;
  • Recent acute care hospital clinical experience within the last five years
  • A minimum of 35 years recent management/leadership experience in an acute care setting
  • Proven leadership/management skills including strong human resource, labour relations, quality management, change management and utilization management skills;
  • Proven experience and understanding of effective and efficient access and patient flow management and clinical utilization process;
  • Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem solving approaches;
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