Admissions Advisor - Surrey, Canada - Western Community College

Western Community College

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 52 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums.

We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education.

We value diversity, equity, and inclusion.

Our college does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status.

We are committed to be an equal
- employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment.

Title:
Admissions Advisor

The Admissions Advisor guides prospective students throughout the admissions process:

Conducting admission interviews, and following up with prospective students
Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIB information to ensure that all information given is accurate
Cooperating with the financial services office in tracking and assisting each new enrolment
Collaborating with the academic department to ensure student retention
Maintaining contact/rapport with students to monitor their progress during their program; practices "open door policy"

Achieve agreed upon enrolment targets and outcomes:

Carrying out daily activities to schedule face to face, phone and virtual appointment
Coordinating enrolment effort with lead flow and established targets
Analyzing lead quality and status reports
Ensuring the admissions reports in Lead Center are up to date and accurate

Administrative Duties:

Reviewing and analyzing transcripts as well as other official documents to determine admission status
Administrating the student registration process and ensure that student files have complete documentation that comply with PTIB regulations
Ensuring compliance with the Private Training Institutions Branch PTIB, Provincial and Federal Student Loans
Abiding by the process outlined in Advisor Playbook
Using Lead Center to maintain accurate notes of all communications and conversations
Informing President/Campus Director of concerns, and situations that may results in program failure or attrition

Performs other duties as assigned.

Participating in graduation functions
Conducting and participating school/career day presentations and participate at trade shows as required

Qualifications and Experience

Post-Secondary Education
Related work experience in an administrative role
Experience in an academic advising or postsecondary administration role is preferred

Competencies

Knowledge of MS Office (Word and Excel) and CRM programs
Excellent communication and interpersonal skills
Excellent Customer Service Skills
Ability to quickly establish rapport and build relationships, both over the phone and in person
Highly motivated and target driven with a proven track record in sales
Excellent problemsolving and negotiation skills
Prioritizing, time management and organizational skills
Superior work ethic with the ability to initiate and remain on task without supervision
Teamwork