Labour Relations Specialist - Ottawa, Canada - Bona Hospitality

Bona Hospitality

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB SUMMARY

Reporting to the Human Resources Director, the incumbent will be working with the management, staff & unions to foster a positive & collaborative employee/labour relations climate for all five Bona Hospitality properties.

This role encompasses a broad spectrum of responsibilities, focusing on managing and enhancing the relationship between the organization & workforce.

Together with the Human Resources Director, they will create & implement strategies to enhance and improve relationships across the organization.

The incumbent is responsible for partnering with leaders to provide trusted advisory services in the areas of employee/labour relations, attendance management, employee engagement, employee performance management.

In consultation with the Human Resources Director, they shall identify, review, update & implement human resources policies and procedures to ensure strategic alignment with the company's mission, values, and goals.

JOB RESPONSIBILITIES

This position is responsible for the following tasks:

Oversee the implementation of employee engagement initiatives to enhance job satisfaction.
Partner and collaborate with the Human Resources Director to develop and coordinate an effective performance management process that aligns with the company's culture.
Establish a performancedriven culture, that will encourage continuous improvement and accountability across the organization.
Support hiring managers, department heads and leadership teams on tactical approaches to union and performance matters.
Act as a resource for information pertaining to employee/labour relations issues in accordance with organizational policies/procedures/collective agreements.
Establish positive working relationships with all clients and stakeholders including union representatives, managers, employees, and others to foster a positive and cooperative/collaborative working climate.
Maintain indepth knowledge and understanding of unionized workforces, collective agreements, work issues and leading decisions.
Conduct investigations into complaints and other matters such as harassment, discrimination, conflicts, etc., write detailed reports and recommend appropriate disciplinary and/or administrative actions, when necessary.
Work with frontline managers to support attendance management.
Partner and collaborate with Human Resources Director to develop and deliver training programs to management on employment and labour relations matters.
Utilize an "open door" policy to acknowledge staff and manager issues/concerns in a timely manner.
Ensure employee issues are referred to the Department Managers for resolution or escalated to the Director of Human Resources, as required.

Minimum Qualifications

Bilingual in French is considered a strong asset.
Postsecondary education in labour relations or Human Resources or an equivalent combination of education, training, and experience; hospitality sector experience preferred.
7 years of progressive experience & responsibility in labour relations/Human Resources, experience in a
multiunionized environment inclusive of experience in grievance handling, labour relations, investigations, discipline & discharge & performance management
Demonstrated collective bargaining, conflict management & negotiation skills.
Excellent planning, organizational, prioritization & timemanagement skills
Significant coaching & mentoring skills
Excellent verbal & written communication, reportwriting and presentation skills, critical thinking, conflict resolution & negotiation skills
Extensive indepth knowledge/experience of legal principles, legislations, policy & labour relations management
Ability to work independently and manage multiple tasks and projects in a fastpaced environment.
Strong leadership skills & the ability to work collaboratively with a team.
Professional Designation (e.g. CHRP, CHRL), preferred.

Bona Hospitality is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

BonaHiring

Job Types:
Full-time, Permanent

Pay:
$75,000.00-$85,000.00 per year

Benefits: