Customer Experience Centre Agent - Surrey, Canada - The Jim Pattison Auto Group

The Jim Pattison Auto Group

Verified Company

Surrey, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join the dynamic team at Jim Pattison Auto Group as a Part-time Customer Experience Centre Agent
Why Join us

Competitive wages.
Modern facilities and resources.
Recognition and rewards initiatives.
Amazing colleagues, great working environment, and a team building culture

A day in the life

Manage large amounts of inbound, outbound calls and mailouts in a timely manner.
Follow communication "scripts" when handling different topics.
Build sustainable relationships and engage customers by going the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.

What we look for

Valid provincial driver's license.
Available for Tuesdays and Thursdays only (8hr/day)
Previous experience in customer service or call center environment, preferably in the automotive industry.
Strong communication skills, both verbal and written.
Excellent interpersonal skills and ability to build rapport with customers.
A positive and cando attitude

More about us

We appreciate the interest of all applicants in this exciting opportunity. However, only those selected for an interview will be contacted directly.