Supply Chain Returns Analyst - Edmonton, Canada - Finning Canada

Finning Canada

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Temporary

Position Overview:

This position provides support in all areas related to core and inventory returns with Finning's business partners to support accurate and effective returns from our branch network.

This position is also responsible for providing support in the day-to-day operations related to core distribution maintenance, supplier returns, and core and return reporting.

Additionally processes and monitors Claims to Caterpillar for missing, damaged, over shipped parts to ensure proper invoicing of parts to Finning is corrected due to a claim.

Send it Back (WARRANTY) monitoring and returns to Caterpillar.

Job Description:

Coordinate, monitor, analyze and support all Finning warehouses with Cat Reman/Finning core related transactions and corporate core entitlements to ensure accurate and timely completion
Research and resolve core tracking errors and issues from parts, warranty, Truck and Engine Parts Suppliers (TEPS) and service transactions
Provide status reports to management of all Reman core inventory and return related tasks and processes
Analyze rapid returns report and submit to CAT for eligible returns. Coordinate with Finning warehouse contacts for consolidation and shipment in a timely fashion. Including sending core attrition analysis and branch follow up to ensure entitlements are not being lost with CAT to return Major Components
Coordinate and execute on Bi Annual CAT Surplus Return. Involving all customs and shipping documentation for timely and accurate transportation to Ram Morton
Coordinate and execute on Expanded Mining Returns, involving customs and shipping documentation for timely delivery to global destinations
Provide Claims support through Change Gear tickets. For both CAT and Expanded Mining Claims
Provide information on proper procedures and best practices on all supplier return transactions within the Infor System. Including providing training sessions and materials where required to ensure understanding of proper process and procedures within Infor system

Specific Skills & Knowledge:

Excellent communication skills including process and procedures documentation
Ability to coach and guide others
Ability to multitask in a fast paced and demanding environment
Strong attention to detail
Ability to troubleshoot issues
Organizational and analytical skills
Ability to work with a variety of people and foster collaboration and be a Team Player
Willingness to make suggestions and recommendations for improvement
Understanding of Finning's Policies and Procedures
Basic understanding of Warehouse Operations and Transportation
Understanding of Inventory Control processes
CMIS2 Core Management System
Send It Back System
Antares (Claims Management)
PSCRM CAT Claims Management Portal for EMP parts
M3 Application (Lawson)
Basic Sequel knowledge and execution

Education & Experience:

Warehousing experience required (12 years)
Basic knowledge/understanding of Sequel
Warehouse Management Systems experience and exposure to Radio Frequency technology and barcoding is an asset
Experience working in an online, realtime systems environment and comfortable with general systems usage, including typing and spending time in front of a computer workstation
Temporary role for one year that may become permanent.

LI-Hybrid