Agent - Ground Ops Support - Montréal, Canada - Air Inuit

Air Inuit

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

AIR INUIT - CORPORATE PROFILE

Air Inuit has been providing essential scheduled, charter, cargo and emergency air transportation services to Nunavik and beyond, 24 hours a day, 365 days a year, for 45 years.

Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 37 aircraft and employs over 1,100 people in one of the world's most demanding flying environments.

Air Inuit's management and team of dedicated employees are committed to pursuing the company's mission of providing safe, punctual and courteous air service to the people living and doing business in the beautiful Nunavik region of northern Quebec.

DUTIES AND RESPONSIBILITIES

Provide support to department employees and follow up on daytoday operations;
Liaise with other company departments;
Process baggage claims and follow up with customers;
Provide customer service for various ground operation requests;
Monitor department employees' work schedules and hours;
Help the administrative assistant;
Any tasks deemed necessary by the immediate supervisor.

QUALIFICATIONS

Bilingual written and spoken (French/English), Inuktitut (an asset);
High School Diploma;
Excellent interpersonal and communication skills (spoken and written);
Professional attitude, responsible and reliable;
The capacity to offer an excellent customer service
Knowledge of Microsoft Office (Word, Excel, Outlook);
Working knowledge of the Airline industry (an asset).
Be available certain weekends to provide support over the telephone.

COMPENSATION

Compensation and benefits are determined in accordance with corporate policy
Annual salary starting at $46,875.

BENEFITS

What we offer:

An employee Registered Retirement Savings Plan (RRSP) 5% employer contribution;
A group insurance plan (life, medical, dental, short and longterm disability);
A 3week vacation allowance (6%);
Company profitsharing;
Telemedicine program for the employee and family members;
Employee Assistance Program (EAP) for the employee and family members;
A retirement allowance program;
A program of flight privileges and discounted travel with several airlines around the world;
Various innovative recognition programs.

APPLICATION

The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.